Waste Diversion Specialist

6 days ago


Cedar Rapids, Iowa, United States Cedar Rapids Linn County Solid Waste Agency Full time
About the Role

The Cedar Rapids Linn County Solid Waste Agency is seeking a highly motivated and customer-focused individual to join our team as a Seasonal Customer Service Diversion Specialist. This temporary seasonal position will play a critical role in educating and assisting customers in waste diversion efforts.

Key Responsibilities
  • Customer Communication: Interact with customers to provide information on Agency waste diversion and disposal programs.
  • Waste Diversion Guidance: Direct customers to divert waste from landfill by informing them of accessible recycling or reuse programs.
  • Education and Training: Educate customers and answer questions about Agency services and best practices for waste disposal and recycling.
  • Site Maintenance: Perform litter control tasks in work areas as needed.
  • Customer Assistance: Provide general customer assistance working in outside areas at the convenience wall and inside the resource recovery building.
  • Traffic Control: Assist with traffic control in work areas as needed.
  • Customer Surveys: Perform customer surveys as needed.
  • Safety and Compliance: Adhere to all safety rules established and perform related work as required.
Requirements
  • Education: High school diploma or equivalent required.
  • Valid Driver's License: Must have a valid driver's license to operate Agency vehicles.
  • Customer Service Experience: Must have excellent customer service experience or similar experience and training which provides the required knowledge, skills and abilities.
Preferred Qualifications
  • Knowledge of Recycling and Sustainable Practices: Knowledge of recycling and sustainable practices for materials management.
  • Knowledge of Safety Rules and Accident Prevention Practices: Knowledge of safety rules and accident prevention practices.
  • Physical Abilities: Sufficient vision, with or without reasonable accommodation, which permits the employee to work unattended onsite and along roadways. Sufficient manual dexterity and mobility, with or without reasonable accommodation.


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