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Business Systems Analyst

2 months ago

Southfield, Michigan, United States Global Information Technology Full time
Business Analyst 5 Job Description

Global Information Technology is seeking a highly skilled Business Analyst 5 to join our team. As a key member of our organization, you will be responsible for reviewing, analyzing, and evaluating business systems and user needs.

Key Responsibilities:

  • Triage user requests and tickets, assign priority and severity, and communicate effectively to all stakeholders.
  • Maintain and prioritize CRM inbox systems to parallel overall business solution options, risk identification, and financial analyses such as cost/benefit, ROI, buy/build, etc.
  • Write detailed descriptions of user needs, program functions, and steps required to develop or modify computer programs.
  • Prepare and document Functional and Technical Specifications for reporting and data warehouse work.
  • Assist with business warehouse/intelligence support and enhancements.
  • Assist in deployment and management of end-user reporting tools and collaborate with IT and business project teams to understand reporting and data warehousing requirements and propose solutions.
  • Document and provide knowledge transfer to the rest of the Enterprise Reporting Team for all solutions.
  • Attend all BH CRM meetings as appropriate and assigned.

Requirements:

  • Experienced with business process reengineering and identifying new applications of technology to business problems to make business more effective.
  • Familiar with industry standard (including Legacy, Core, and Emerging technologies), business process mapping, and reengineering.
  • A certain degree of creativity and latitude is required.
  • Has knowledge of commonly used concepts, practices, and procedures within a particular field.
  • Familiar with relational database concepts, and client-server concepts.
  • Ability to analyze, synthesize, and evaluate a variety of data for use in program development and analysis.
  • Required skills in the use of all necessary software necessary to execute stated duties and responsibilities (includes the suite of Microsoft Office applications such as Word, Excel, PowerPoint, Outlook).
  • Experience in process improvement, project management, and data management.

What We Offer:

Global Information Technology is a dynamic and innovative organization that offers a challenging and rewarding work environment. We are committed to providing our employees with opportunities for growth and development, and we are seeking a highly skilled Business Analyst 5 to join our team.

Interested candidates can send their updated resumes to us.