Senior Living Director of Experience
7 days ago
The Retreat at Jasper is seeking a Senior Living Director of Experience to oversee the overall management of its Assisted Living and Memory Care neighborhoods.
As a key member of our team, you will be responsible for providing leadership and direction in the development and implementation of resident-centered care programs. Your expertise will ensure that our residents receive personalized service plans tailored to their unique needs and preferences.
We are looking for a results-driven professional with a proven track record in senior living management, particularly in Assisted Living and Dementia care. If you have a passion for delivering exceptional customer experiences and leading high-performing teams, we encourage you to apply.
Salary:$90,000 - $120,000 per year
Job Description:
- Lead the development and implementation of resident-centered care programs, ensuring alignment with federal, state, and local laws and regulations.
- Facilitate the creation of Personalized Service Plans (PSPs) and daily assignment development, monitoring ongoing practices and processes.
- Collaborate with the Wellness Director to coordinate health care needs and ensure timely scheduling of family meetings to discuss resident demographics.
- Maintain up-to-date Resident Service Information, adhering to Phoenix policy guidelines.
- Participate in and manage the assessment process to determine tier of service with appropriate staffing levels.
- Work closely with the Program & Outreach Director to ensure diverse, engaging activities incorporating all dimensions of wellness.
- Partner with the Food & Beverage Director to schedule special events and incorporate food & dining into wellness initiatives.
- Recognize and respond to changes in resident condition, taking necessary actions.
Strategy:
- Implement and monitor guidelines, standards, and practices for Resident Care and programming.
- Promote quality improvement programs for resident services, ensuring continuous enhancement.
Requirements:
- Bachelor's degree in Business Administration, Human Resources Administration, Gerontology, or related field.
- 2-5 years of department management experience in senior living/skilled nursing, with demonstrated supervisory and management skills.
- Demonstrated leadership capabilities, with extensive knowledge and experience in Assisted Living industry and Dementia care.
- Multi-department experience strongly recommended.
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