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Billing Operations Associate
2 months ago
Company Overview: Become a part of our innovative team at Out of the Box Solutions, a prominent organization dedicated to assisting individuals with developmental disabilities and providing steadfast support to caregivers of those with special needs.
We emphasize creativity, integrity, and a commitment to excellence in all our endeavors.
Position: Billing Specialist
Location: Gresham, OR
Job Description: As a Billing Specialist at Out of the Box Solutions, you will be integral to our billing and payroll division, ensuring precise and prompt billing processes and timekeeping.
Your responsibilities will include bi-monthly billing cycles, addressing billing discrepancies, and delivering outstanding customer service related to billing and timekeeping inquiries.
Your meticulous attention to detail and data analysis skills will directly impact our financial performance and client satisfaction.
This role is not remote.
Core Values:
- Integrity: We embody honesty and uphold strong moral and ethical principles, fostering transparency in all our interactions.
- Commitment: Our unwavering dedication is to make a positive impact on the lives of our Clients, ensuring their well-being and success.
- Ownership: We take responsibility for our actions and endeavors, working tirelessly to improve situations and uplift those we serve.
- Trust: Building and maintaining trust is at the core of our values; we prioritize reliability and follow through on our commitments.
- Efficiency: Continuously improving our processes and systems, we strive to deliver exceptional experiences that leave our customers in awe.
- Fun: Embracing a fun and hard-working atmosphere, we cultivate a vibrant culture that makes our workplace an enjoyable and fulfilling space.
Key Responsibilities:
- Prepare and submit bi-monthly billing accurately and on time.
- Identify and resolve billing discrepancies promptly.
- Process timekeeping adjustments with field personnel.
- Engage with internal and external team members via phone and email.
- Maintain a professional and approachable demeanor.
- Ensure compliance with state and federal regulations.
- Exhibit the humility to seek assistance when needed.
- Support financial reporting by providing relevant billing data.
- Collaborate closely and provide weekly updates to upper management.
- Serve as a backup for the payroll department as required.
Qualifications:
- Minimum of 1 year of proven experience as a Billing Specialist or in a similar administrative capacity.
- Proficient in Google Suites and MS Office, especially Excel.
- Strong numerical and analytical skills.
- Exceptional attention to detail and accuracy.
- Excellent organizational and time-management abilities.
- Effective verbal and written communication skills.
- Ability to work collaboratively in a team environment and follow instructions.
- Must be able to pass a background check.
- Availability to work Monday through Friday from 9 am to 5 pm in our local office.
- Reliable transportation is required.
- Willingness to commute or relocate is necessary.
Benefits:
- Comprehensive benefits package including health insurance and retirement plan.
- Opportunities for career advancement and professional development.
- A supportive and inclusive work environment that values teamwork and collaboration.
How to Apply: If you are a motivated individual with a passion for accuracy and efficiency in billing operations, we encourage you to apply for the Billing Specialist position at Out of the Box Solutions.
Please apply online by submitting your resume outlining your qualifications and relevant experience.
Out of the Box Solutions is an equal opportunity employer committed to diversity and inclusion.
We welcome applications from all qualified individuals regardless of race, color, religion, sex, national origin, age, disability, or any other status protected by applicable law.