Senior Technical Writer

5 days ago

Sioux Falls, South Dakota, United States First PREMIER BankPREMIER Bankcard Full time

About the Role

We are seeking a skilled Senior Technical Writer to join our team at PREMIER Bankcard. As a key member of our operations team, you will collaborate with front-line employees and management to develop, maintain, and manage select policies, procedures, and processes for our company.

Job Duties and Responsibilities

  • Meet with technical and business project stakeholders and subject matter experts to gather information needed to create required internal and external documentation.
  • Collaborate to determine project scope, schedules, and content development to manage the execution of those plans.
  • Research and translate technical information/artifacts or business processes into content that can be delivered as output such as web content, online help, knowledge bases, technical requirements documents, system and implementation guides, reference manuals, user guides, training materials, policies and procedures, and associated forms.
  • Track technical and non-technical changes and revise content, resolve issues, and verify the technical and functional accuracy of the documentation deliverables.
  • Develop, apply, maintain, and continuously improve technical content development best practices and standards. This includes defining, implementing, and maintaining reuse models for content single-sourcing.
  • Create technical diagrams to depict system structure, program logic, and process flow.
  • Facilitate development of standard internal business processes across disparate teams.
  • Identify/implement process gaps and define best practices for Technical Writing processes and standards. Also, identify and implement efficiency and/or quality improvements for content development.
  • Working knowledge of the enterprise business processes, systems, and philosophy associated with high-performance companies.

Skills and Qualifications

  • Bachelor's degree is strongly preferred in a related field, or equivalent experience will be considered.
  • Five years' related experience, in a financial services environment, is desired.
  • Intermediate to expert proficiency in MS Word, Visio, content management systems, and graphics and publishing software is expected.
  • Actionable experience in operational governance, and a thorough understanding of technical writing, would be favorable.

Competitive Benefits Package

  • Full medical benefits when working + hours per week.
  • Traditional and High Deductible health plan options available.
  • FREE dental and vision coverage.
  • Generous Paid Time Off plans.
  • (k) – dollar-for-dollar match up to % of total compensation.
  • Special discounts and offers for events at the Denny Sanford PREMIER Center.
  • PREMIER Wellness Program.
  • Paid Community Volunteer Hours – PREMIER averages, hours per year.
  • Fun Employee Parties.

Our Culture

  • Emphasis on personal success, respect, health, wellness, fun, and giving back.
  • Employees are rewarded, valued, and celebrated for hard work.
  • Various Career advancement opportunities and growth.
  • Appreciation is shown through concerts, outdoor bashes, cash, car giveaways, and more.

  • Senior Civil Engineer

    1 week ago

    Sioux Falls, South Dakota, United States IMEG Corp Full time

    About the RoleWe are seeking a highly skilled Senior Civil Engineer to join our team at IMEG Corp. As a Senior Civil Engineer, you will play a key role in leading and mentoring junior staff, providing technical guidance, and ensuring the delivery of high-quality projects.Key ResponsibilitiesProvide technical leadership and guidance to junior staffMake major...

  • Senior Technical Specialist

    3 days ago

    Sioux Falls, South Dakota, United States Mistras Full time

    Job Summary:We are seeking a highly skilled and experienced Level II MT, PT, UTT to join our team at Mistras Group, Inc. As a key member of our operations team, you will be responsible for ensuring the highest level of quality and safety in our work environment.Key Responsibilities:• Collaborate with cross-functional teams to identify and implement process...

  • Technical Project Coordinator

    3 weeks ago

    Sioux Falls, South Dakota, United States Vantage Point Solutions Full time

    Job SummaryVantage Point Solutions, a leading telecommunications consulting and engineering firm, is seeking a highly skilled Technical Project Administrator to join our team of professionals. We have an immediate opening for a remote Technical Project Administrator.Key ResponsibilitiesCreate and maintain templates to streamline organizational...

  • Senior Civil Engineer

    2 days ago

    Sioux Falls, South Dakota, United States IMEG Corp Full time

    Senior Civil Engineer OpportunityWe are seeking a highly skilled and experienced Senior Civil Engineer to join our team at IMEG Corp. As a Senior Civil Engineer, you will play a key role in leading and mentoring our team of engineers, providing technical guidance and expertise to ensure the successful delivery of projects.Key Responsibilities:Provide...

  • Technical Support Internship Opportunity

    4 weeks ago

    Sioux Falls, South Dakota, United States Dynamic Business Solutions Sioux Falls Full time

    Job OverviewCompany Overview:Dynamic Business Solutions Sioux Falls is committed to providing efficient and professional IT assistance to our clients, utilizing cutting-edge technology and innovative approaches. We prioritize creating a vibrant and inclusive work environment that promotes learning and career advancement.Position Summary:We are looking for an...

  • Senior System Engineer

    8 hours ago

    Sioux Falls, South Dakota, United States AT&T Full time

    Job Title: Senior System EngineerAT&T is seeking a highly skilled Senior System Engineer to join our team. As a Senior System Engineer, you will be responsible for designing, developing, and deploying unique communications capabilities based on existing, scalable communications services.Key Responsibilities:Work with a team of Subject Matter Experts and Fed...

  • Senior Civil Engineer

    2 days ago

    Sioux Falls, South Dakota, United States gpac Full time

    Job Title: Senior Civil EngineerWe are seeking a highly skilled Senior Civil Engineer to join our team at GPAC, a leading engineering and land planning firm. As a Senior Civil Engineer, you will play a key role in providing engineering design and leadership for private land development projects.Key Responsibilities:Prepare site civil development plans,...

  • Senior Project Engineer

    5 days ago

    Sioux Falls, South Dakota, United States Bartlett & West Full time

    About the RoleWe are seeking a highly skilled Senior Project Engineer to join our team at Bartlett & West. As a technical subject matter expert, you will play a key role in delivering water treatment projects and providing internal consulting resources to other professionals.Key ResponsibilitiesAct as a technical specialist in water treatment and provide...

  • Senior Accountant

    5 days ago

    Sioux Falls, South Dakota, United States Wipfli Full time

    About the RoleWe are seeking a highly skilled Senior Accountant to join our team at Wipfli. As a Senior Accountant, you will be responsible for providing expert tax and accounting services to our clients.Key ResponsibilitiesCommunicate with clients and firm associates in a timely and professional manner.Establish and maintain effective client relationships...

  • Senior Field Service Technician

    3 weeks ago

    Sioux Falls, South Dakota, United States O'Day Equipment Full time

    Job SummaryWe are a leading provider of petroleum equipment solutions and are seeking a highly skilled and experienced Senior Field Service Technician to join our team.Key ResponsibilitiesTroubleshoot, repair, and install fueling equipment for the petroleum industry, ensuring optimal performance and efficiency.Diagnose and resolve complex technical issues,...

  • Senior Automation Engineer

    2 days ago

    Sioux Falls, South Dakota, United States Direct Companies Full time

    Job Title: Senior Automation EngineerWe are seeking a highly skilled Senior Automation Engineer to join our team at Direct Companies. As a key member of our automation team, you will be responsible for designing, developing, and implementing control systems for various industrial processes.Key Responsibilities:Design and develop software applications for...

  • Senior HVAC Installation Supervisor

    4 weeks ago

    Sioux Falls, South Dakota, United States Carlson's Heating and Cooling Full time

    Senior HVAC Installation Supervisor Job OverviewWelcome to Carlson's Heating and Cooling. We are seeking a proficient Senior HVAC Installation Supervisor to enhance our dedicated team. In this role, you will take charge of the installation of HVAC systems across diverse environments. Your leadership and technical expertise will guarantee that our clients...

  • Senior Network Architect

    2 weeks ago

    Sioux Falls, South Dakota, United States Avel eCare Full time

    About the RoleWe are seeking a highly skilled Senior Network Engineer to join our team at Avel eCare. As a key member of our IT department, you will be responsible for designing, implementing, and maintaining our network infrastructure technologies.Key ResponsibilitiesDesign and implement network architecture to meet organizational needsMentor and provide...

  • Power Generation Technician/Mechanic

    3 weeks ago

    Sioux Falls, South Dakota, United States Interstate Companies Inc Full time

    Job SummaryWe are seeking a highly skilled Power Generation Technician/Mechanic to join our team at Interstate Companies Inc. As a key member of our operations team, you will be responsible for ensuring the efficient and safe operation of our power generation equipment.Key ResponsibilitiesMonitor and maintain power generation systems to ensure optimal...

  • Senior Network Architect

    3 weeks ago

    Sioux Falls, South Dakota, United States Avel eCare Full time

    About the RoleAvel eCare is seeking a highly skilled Senior Network Architect to join our team. As a key member of our IT department, you will be responsible for designing, implementing, and maintaining our network infrastructure technologies.Key ResponsibilitiesNetwork Architecture and Design: Design and implement network architecture and infrastructure to...

  • Senior Mainframe Software Engineer

    3 weeks ago

    Sioux Falls, South Dakota, United States Ascendion Full time

    Position Overview:Location: OnsiteType: Permanent, Direct Hire. Candidates must be eligible to work without sponsorship.Company: Ascendion, a leading player in the financial services sector.Qualifications:A completed bachelor's degree is required.Technical Proficiencies:Java, Mainframe, COBOLKey Responsibilities:Analyze and resolve moderately complex...

  • Senior Engineer

    3 weeks ago

    Sioux Falls, South Dakota, United States Ulteig Full time

    About the RoleWe are seeking a highly skilled Senior Engineer to join our team at Ulteig. As a Senior Engineer, you will play a key role in the development and implementation of our engineering projects, working closely with our clients and internal teams to deliver high-quality results.Key ResponsibilitiesProject Development: Develop and implement...

  • Senior Structural Engineering Lead

    4 weeks ago

    Sioux Falls, South Dakota, United States Ulteig Full time

    Senior Structural Engineering Lead PositionWe are seeking a Senior Structural Engineering Lead to become a vital part of our team at Ulteig. This role demands a skilled engineer with a proven track record in overseeing projects and mentoring junior engineers. The preferred candidate will possess expertise in bridge engineering, structural design, load...

  • Senior Technology Business Analysis Manager

    3 weeks ago

    Sioux Falls, South Dakota, United States Citigroup Inc Full time

    Position Overview: The Senior Manager of Business Analysis is a high-level management role tasked with facilitating communication between business stakeholders and technology teams. This position aims to enhance business performance through ongoing analysis and strategic planning. Key Responsibilities: Oversee various teams of business analysts focused on...

  • Senior Manager of Technology Business Analysis

    4 weeks ago

    Sioux Falls, South Dakota, United States Hispanic Technology Executive Council Full time

    The Senior Manager of Technology Business Analysis is a pivotal leadership role that acts as a bridge between business stakeholders and technology teams, ensuring effective communication and understanding of business needs. The primary aim of this position is to facilitate ongoing analysis and evaluation of business performance metrics to inform strategic...