Event Support Associate

2 days ago


Bloomington, Illinois, United States Wildfire - Tysons Full time

Catering Assistants play a vital role in Wildfire - Tysons' success, supporting the Catering Sales Manager in acquiring, maintaining, and servicing catering customers.

About the Job

The Event Support Associate is responsible for assisting with special events and catering orders, ensuring the overall guest experience exceeds expectations. This includes greeting guests warmly, anticipating their needs, and responding to challenges with patience and courtesy.

Key Responsibilities:
  • Assist in overseeing catered events, ensuring seamless execution and exceeding guest expectations.
  • Greet guests with a warm smile, use tact, and good judgment when dealing with guest challenges.
  • Use sales techniques to present and encourage current promotions to guests, fostering a positive atmosphere.
  • Maintain accurate records of sales, process payments, and balance all sales/receipts in compliance with restaurant policies and procedures.
  • Stay knowledgeable about the restaurant menu, ingredients, and preparation methods, addressing questions and concerns from guests.
Working Conditions:

The Event Support Associate will work in a fast-paced environment, requiring ability to multitask calmly and effectively under pressure. Regularly standing and walking for an entire shift, safely moving through areas of the restaurant, including stairs, uneven or slick surfaces.

Benefits and Compensation:

This position offers a competitive salary, estimated at $40,000 - $60,000 per year, depending on experience. Benefits include restaurant discounts, employee assistance programs, paid vacation, medical insurance, dental and vision coverage, life and accident protection, and 401(k) retirement plan.

Join the team at Wildfire - Tysons, where you'll have opportunities for growth and development, working alongside experienced professionals who prioritize creativity, passion, and commitment to excellence.


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