Retail Sales Associate

1 month ago


Beverly Hills, California, United States TJ Maxx Full time

Opportunity: Deliver Exceptional Customer Service

As a Retail Sales Associate at TJ Maxx, you will be responsible for delivering a highly satisfied customer experience by engaging and interacting with all customers, embodying customer experience principles, and maintaining a clean and organized store environment.

Key Responsibilities:

  • Role model established customer experience practices with internal and external customers.
  • Supports and embodies a positive store culture through honesty, integrity, and respect.
  • Accurately rings customer purchases/returns and counts change back to customer according to established operating procedures.
  • Promotes credit and loyalty programs.
  • Maintains and upholds merchandising philosophy and follows established merchandising procedures and standards.
  • Accurately processes and prepares merchandise for the sales floor following company procedures and standards.
  • Initiates and participates in store recovery as needed throughout the day.
  • Maintains all organizational, cleanliness, and recovery standards for the sales floor and participates in the maintenance/cleanliness of the entire store.
  • Provides and accepts recognition and constructive feedback.
  • Adheres to all labor laws, policies, and procedures.
  • Supports and participates in store shrink reduction goals and programs.
  • Participates in safety awareness and maintains a safe environment.

What We Are Looking For:

  • Excellent customer service skills.
  • Ability to work a flexible schedule to support business needs.
  • Strong communication and organizational skills with attention to detail.
  • Capable of multi-tasking.
  • Ability to respond appropriately to changes in direction or unexpected situations.
  • Capable of lifting heavy objects with or without reasonable accommodation.
  • Works effectively with peers and supervisors.
  • Retail customer experience preferred.

Benefits include: Associate discount; EAP; smoking cessation; bereavement; 401(k) Associate contributions; child care & cell phone discounts; pet & legal insurance; credit union; referral bonuses. Those who meet service or hours requirements are also eligible for: 401(k) match; medical/dental/vision; HSA; health care FSA; life insurance; short/long term disability; paid parental leave; paid holidays/vacation/sick; auto/home insurance discounts; scholarship program; adoption assistance. All benefits are provided in accordance with and subject to the terms of the applicable plan or program and may change from time to time. Contact your TJX representative for more information.

This position has a starting pay range of $ to $ per hour. Actual starting pay is determined by a number of factors, including relevant skills, qualifications, and experience.

At TJ Maxx, we value diversity and inclusion. We consider all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status. We also provide reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law.



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