Customer Service Associate
3 days ago
San Diego AMS Inc is a leading provider of communication tools, dedicated to expanding local outreach teams and making a difference in communities. Our company values passionate individuals who can build genuine relationships and drive growth.
Salary
$52,000 - $62,000 per year
Job Description
As a Customer Service & Sales Associate, you will engage prospective enrollees, educate them about services, and guide them through qualification and sign-up processes. Your primary objective will be to qualify and assist potential prospects, communicating with local community members directly and explaining the value and impact of our products. You will also generate interest and excitement while connecting customers to our services.
Responsibilities:
- Develop high self-generated lead activity to create referral pipelines.
- Collaborate with fellow associates and customer service teams to learn best practices and develop streamlined outreach methods.
- Deliver exceptional customer experiences throughout sign-up and post-enrollment support.
Requirements:
- Associates degree in business, communications, or marketing (highly preferred).
- Customer service, sales, community involvement, or relevant experience.
- Professional demeanor with a proven track record of effective relationships.
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