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Retail Store Associate
2 months ago
We are seeking a highly motivated and customer-focused Retail Store Associate to join our team at CVS Health. As a key member of our retail team, you will play a vital role in delivering exceptional customer service and creating a positive shopping experience for our customers.
Key Responsibilities- Provide differentiated customer service by anticipating customer needs, demonstrating empathy and care in all interactions, and actively identifying and resolving potential service issues.
- Focus on the customer by giving a warm and friendly greeting, maintaining eye contact, and offering help locating additional items, when needed.
- Accurately perform cashier duties - handling cash, checks, and credit card transactions with precision while following company policies and procedures.
- Maintain the sales floor by restocking shelves, checking in vendors, updating pricing information, and completing inventory management tasks as directed by store manager.
- Support opening and closing store activities, when needed.
- Provide customer support to all departments, including photo and beauty, ensuring departments are fully stocked and operational while remaining current with all updated services and tools.
- Assist pharmacy personnel when needed, including working regular shifts in the pharmacy as part of opportunities for growth and career development.
- Embrace and advocate for new CVS services and loyalty programs that support our purpose of helping people on their path to better health.
- At least 16 years of age.
- Physical Requirements: Remaining upright on the feet, particularly for sustained periods of time; lifting and exerting up to 35 lbs of force occasionally, up to 10 lbs of force frequently, and a negligible amount of force regularly to move objects to and from, including overhead lifting; Visual Acuity - Having close visual acuity to perform activities such as: viewing a computer terminal, reading, visual inspection involving small parts/details.
- Previous experience in a retail or customer service setting.
- Education: High School diploma or equivalent preferred but not required.
We offer a competitive compensation package, including a base hourly rate or base annual full-time salary, as well as a range of benefits, including medical, dental, and vision benefits, a 401(k) retirement savings plan, and an Employee Stock Purchase Plan. We also offer numerous well-being programs, education assistance, free development courses, a CVS store discount, and discount programs with participating partners. Additionally, we provide a fully-paid term life insurance plan to eligible employees, and short-term and long-term disability benefits.
