Bellman

3 weeks ago

Scottsdale, Arizona, United States Marriott Full time
Job Summary

We are seeking a skilled and friendly Bellman to join our team at W Hotels. As a Bellman, you will be responsible for providing exceptional guest service, ensuring a seamless and memorable experience for our guests.

Key Responsibilities
  • Greet and escort guests to their rooms, providing a warm and welcoming experience.
  • Open doors and assist guests/visitors entering and leaving the property, ensuring their safety and comfort.
  • Inform guests of property amenities, services, and hours of operation, as well as local areas of interest and activities.
  • Identify and explain room features to guests, including the use of room keys, mini-bars, and in-room safes.
  • Transport guest luggage to and from guest rooms and/or designated bell areas, ensuring timely and efficient service.
  • Assist with luggage storage and retrieval, as well as assisting guests/visitors in and out of vehicles.
  • Supply guests with directions and arrange transportation as needed, recording advance transportation requests as necessary.
  • Communicate parking procedures to guests/visitors, ensuring a smooth and hassle-free experience.
Requirements
  • High school diploma or equivalent required.
  • No related work experience necessary, but a positive attitude and strong work ethic are essential.
  • Ability to lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance, and objects weighing in excess of 75 pounds with assistance.
  • Ability to move over sloping, uneven, or slippery surfaces, as well as up and down stairs and/or service ramps.
  • Ability to reach overhead and below the knees, including bending, twisting, pulling, and stooping.
What We Offer

As a member of our team, you will enjoy a competitive salary, comprehensive benefits package, and opportunities for professional growth and development. We are committed to providing a positive and inclusive work environment, where you can thrive and reach your full potential.

At Marriott International, we are dedicated to creating memorable experiences for our guests, and we are seeking talented and passionate individuals to join our team. If you are a team player with a passion for delivering exceptional guest service, we encourage you to apply for this exciting opportunity.

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