Warranty Administrator Position

3 weeks ago


Fond du Lac, Wisconsin, United States Wisconsin Kenworth Full time

Job Summary:

We are seeking a highly organized and detail-oriented Warranty Administrator to join our team at Wisconsin Kenworth. As a key member of our branch, you will be responsible for managing warranty claims, communicating with branch departments, and maintaining accurate records.

Key Responsibilities:

  • File warranty claims and maintain accurate records
  • Communicate effectively with branch departments and corporate office
  • Process and update customer information in dealer software system and databases
  • Fill in as service counter contact as needed
  • Answer multi-line telephone and direct calls
  • Greet customers and handle their questions and concerns

Requirements:

  • Associate's degree in an office-related field or equivalent experience
  • 3-5 years of related experience, supervisory experience preferred
  • Understanding of double entry accounting principles
  • Effective written and oral communication skills
  • Computer skills with emphasis on word processing and spreadsheet programs

Working Environment:

Wisconsin Kenworth is a dynamic and growing dealership environment. As a Warranty Administrator, you will be working in a fast-paced office setting, interacting with various departments and customers. You must be able to sit, stand, bend, kneel, stoop, and lift/move up to 25 lbs. on a regular basis.



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