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Automotive Lead Technician

1 month ago

Quincy, Massachusetts, United States Bridgestone Americas Full time

Company Overview

Bridgestone Americas is a leading tire and automotive services company with a strong presence in North America. With over 22,000 teammates across the continent, we operate more than 2,200 company-owned stores, including Firestone Complete Auto Care, Tires Plus, and Wheel Works locations. Our annual sales exceed $3 billion, making us a significant player in the tire and auto service industry.

We pride ourselves on being a values-driven organization that champions diversity, equity, and inclusion. Our mission is to Serve Society with Superior Quality, and we strive to create a workplace culture that reflects this commitment. We offer competitive pay, formal training, performance incentives, paid vacation and holidays, comprehensive healthcare packages, and a 401(k) plan to support our teammates' growth and well-being.

Job Category

Retail

Position Summary

The Lead Technician position requires a seasoned professional with expertise in diagnosing and repairing complex automotive systems. As a leader and mentor, you will drive a team towards exceptional customer care and satisfaction. Your technical expertise, combined with your leadership skills, will be essential in driving business results and ensuring customer satisfaction.

Responsibilities

  • Diagnose and repair to specifications - brake and hydraulic, exhaust, primary and/or advanced fuel ignition and electrical, suspension and alignment, air conditioning and computer systems
  • Adequately explain technical diagnoses and needed repairs to non-mechanical individuals
  • Stay current with rapidly changing automotive technology through continuous paid formal training
  • Assist and train technicians/mechanics in performing technical activities

Minimum Qualifications

  • Must have a valid automobile driver's license at all times and be able to drive customer and company vehicles
  • Must have a minimum 5 years of automotive repair experience, completion of Vocational-Technical School program in a related field, or demonstrated skills via third-party certificates/assessment
  • A.S.E. certification in at least 5 (five) of A1-A8 (L1 can be one of the five) is required
  • Maintains Federal, State, and Local certification/license where applicable
  • Ability to communicate technical information to non-technical people
  • Reading, writing, and math skills

Our Crew Knows Benefits

We offer a comprehensive benefits package that includes health benefits, paid vacation and holidays, on-the-job training, and company-funded ASE certifications. We also provide tuition reimbursement, a 401(k) match, vision and dental coverage, and an on-demand pay program.

Our Values Give Back To You

We believe in creating a workplace culture that reflects our values of Professional Development, Community & Involvement, and Integrity & Teamwork. We offer resources to help you grow professionally, opportunities to give back to your community, and a commitment to doing things right and working together as a team.

Bridgestone Americas is an Equal Employment Opportunity / Affirmative Action employer. We consider all individuals regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, gender, sex, sexual orientation, gender identity, and/or expression, genetic information, veteran status, or any other characteristic protected by federal, state, or local law.

If hired, a Form I-9 Employment Eligibility Verification must be completed at the start of employment. Temporary work authorization or the need for sponsorship may disqualify you from employment.