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Night Operations Supervisor

2 months ago

Portland, Oregon, United States Taco Bell Full time
Are you a dependable and enthusiastic leader in the quick-service industry with a minimum of one year of supervisory experience? Do you thrive in a night-time environment and understand the significance of ensuring operations conclude successfully each evening?

Weber Enterprises, Inc., a family-owned franchisee of Taco Bell, is expanding and currently seeking a Night Operations Supervisor.

Why Choose Us? Our success stems from our commitment to delivering exceptional food quality, outstanding service, and prioritizing our most valuable asset—our team members. We offer a competitive compensation package and a comprehensive benefits program, which includes:
  • Competitive Compensation: Starting pay for Night Operations Supervisor is $18.75 per hour.
  • Full-Time Night Schedule: This position requires a commitment of 40 hours per week, with shifts extending as late as 4:00 AM.
  • Bonus Opportunities
  • Paid Sick Leave
  • 401k with Company Match
  • Health, Vision, Dental, and Life Insurance
  • Complimentary Meals during Shifts
  • Same-Day Pay Options
  • Supplemental Disability Insurance Options
  • Employee Assistance Program
  • GED Completion Program*
  • Incentives for Tenure
  • Discounts on Various Services and Entertainment
  • Opportunities for Advancement within the Company
*Eligibility criteria for specific benefits may apply. Further details can be provided by your hiring manager.

JOB OVERVIEW:
The Night Operations Supervisor acts as the primary support to the Restaurant General Manager (RGM) and oversees operational coverage during night hours. This role involves direct supervision of restaurant operations and engagement with both customers and staff to ensure satisfaction and quality service. Responsibilities include maintaining equipment, ensuring cleanliness, and managing financial controls. Human resource duties encompass training, coaching, and conducting health and safety audits. The Night Operations Supervisor will also engage in hands-on operational tasks to train staff and address customer service needs.

KEY RESPONSIBILITIES:
Essential functions of this role include:
  • Delivering fast, accurate service while fostering positive guest relations.
  • Ensuring product quality aligns with company standards.
  • Adhering to safety regulations and company policies.
  • Assisting in financial management through cash control and inventory oversight.
  • Supporting the RGM in recruiting, training, and evaluating team members.
  • Upholding food safety standards as a top priority.
  • Executing corporate and local marketing initiatives effectively.
SUPERVISION:
Directly supervises Team Members and Shift Managers.

QUALIFICATIONS:
  • High school diploma or GED preferred.
  • 6 to 12 months of supervisory experience in food service or retail required.
  • Must possess the legal right to work in the United States.
  • Flexible availability is required.
  • Food handler's certification as per local regulations (can be obtained on-the-job).
  • Food safety certification (on-the-job training available).
  • Ability to analyze and interpret data.
  • Strong customer service and interpersonal skills.
  • Effective oral and written communication skills.
  • Basic math and accounting skills are necessary.
  • Familiarity with personal computers is preferred.
CORE ATTRIBUTES:
  • Exhibits a friendly and helpful demeanor towards customers and colleagues.
  • Acts as a role model by maintaining operational standards.
  • Demonstrates regular and punctual attendance.
  • Maintains high energy levels to meet customer demands.
  • Functions effectively in a dynamic environment with minimal supervision.
  • Presents a neat appearance and adheres to hygiene standards.
  • Possesses quick decision-making abilities.
  • Proactively addresses customer needs and service bottlenecks.
  • Communicates effectively and professionally with team members.
  • Understands and applies basic employment laws and regulations.
PHYSICAL REQUIREMENTS:
To successfully perform the essential functions of this role, candidates must:
  • Stand for up to 10 hours during shifts.
  • Occasionally lift and carry up to 50 pounds; frequently lift and carry up to 30 pounds.
  • Push and pull up to 20 pounds regularly.
  • Occasionally climb, stoop, kneel, and work on ladders.
  • Engage in constant reaching and grasping.
  • Perform frequent bending and fine manipulation tasks.
Equal Opportunity Employer.