Medical Receptionist

2 weeks ago


Fayetteville, Arkansas, United States Medical Associates of NWA Full time
About Medical Associates of Northwest Arkansas

Medical Associates of Northwest Arkansas (MANA) is an independent physician group that includes family medicine, pediatrics, women's health, and an array of specialists and advanced health services. Our mission is to improve the quality of life by providing compassionate, comprehensive, quality healthcare.

Job Summary

The Medical Receptionist performs various procedures associated with routine patient encounters, maintains positive relationships with patients, family members, visitors, and fellow employees. This role is responsible for managing all phases of the patient encounter, verifying and/or updating patient contact information, and delivering charts to designated locations prior to patient visits.

Responsibilities
  • Manage all phases of the patient encounter, including verifying and/or updating patient contact information and delivering charts to designated locations prior to patient visits.
  • Answer incoming telephone calls and follow-up with no-show appointments as needed.
  • Receive, record, and relay incoming messages to appropriate personnel timely.
  • Collect copays and balances, maintain log sheets, and balance at the end of the day.
  • Perform other related duties as assigned.
Qualifications
  • High school diploma or equivalent required.
What We Offer

At MANA, you will receive more than just pay. We offer various benefits that matter most to you. MANA team members are eligible to receive benefits, including comprehensive benefits, medical and dental, 401(k) match and profit sharing, up to 21.5 paid days off, and employer-paid life, long-term, and short-term disability benefits.


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