Data and Operations Specialist

2 weeks ago


New York, New York, United States Inner-City Scholarship Fund Full time
Job Summary

We are seeking a highly organized and detail-oriented Data and Operations Associate to join our team at the Inner-City Scholarship Fund. The successful candidate will work closely with our scholarship, development, and operations teams to support Catholic schools and students in the Archdiocese of New York.

Key Responsibilities
  • Maintain accurate and up-to-date student records in our data systems and network folders.
  • Provide exceptional customer service by addressing operational inquiries and assisting staff in resolving issues.
  • Assist with the coordination of student sponsor mailings and ensure timely responses to email and web-form inquiries.
  • Implement efficient systems and procedures for tracking student correspondence and ensure internal procedures are documented and updated as needed.
  • Manage the main phone line, respond to parent inquiries, and direct other callers as appropriate.
  • Maintain shared office calendars and assist with communications and outreach to schools.
  • Support the scholarship team in parent outreach and assist with school-based programs as needed.
Requirements
  • Bachelor's degree.
  • Exceptional organizational skills and ability to prioritize effectively.
  • Proficiency in computer software, including word processing, database management, and spreadsheet applications.
  • Raisers Edge experience or related CRM system a plus.
  • Ability to work autonomously and collaboratively as part of a team.
  • Bi-lingual a plus.
What We Offer

A competitive salary of $55,000 - $65,000 plus benefits.



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