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Enterprise Applications Technical Consultant
2 months ago
Position: Technical Consultant - Enterprise Applications
Contract Duration: 3 Years
Visa Requirements: Open to All Visa Types
Note: On-site presence is mandatory
This role is situated on the Trade Floor, necessitating all team members to be physically present from Monday to Friday. The position is exclusively available in Malvern, PA.
Essential Experience: Candidates must possess prior experience on the Trade Floor. The hiring manager is specifically seeking a Developer rather than a systems operations specialist.
Key Responsibilities:
- Our client manages retirement savings for millions globally. Portfolio managers overseeing over $5 Trillion in equity funds are among the most discerning and professional in the sector. They utilize a suite of top-tier tools that demand high-performance applications with precise data and timely portfolio holdings.
- The operational team is tasked with ensuring software functionality, monitoring batch jobs, applications, business processes, and addressing client inquiries.
- The selected candidate will provide production support on the Equity Trade Floor for portfolio management and trading teams, capital markets, security lending, data management, and investment records. Supported applications encompass a combination of proprietary and third-party software, SaaS solutions, modern AWS microservices, and traditional monolithic systems.
- The ideal candidate will have a mix of business insight and technical expertise. Familiarity with the portfolio management and trading lifecycle is advantageous, along with the ability to diagnose both technical and business challenges.
Core Duties:
- Deliver intermediate support for applications and databases, coordinating technical procedures to resolve production challenges after thorough evaluation.
- Monitor production systems for alerts, outages, and issues, conducting root cause analysis to mitigate risks and implementing solutions for identified problems.
- Ensure support requests are addressed within established service level agreements, providing updates and resolutions.
- Document and update production support guidelines, policies, and procedures.
- Identify improvement opportunities and provide recommendations, assisting in the implementation of changes.
- Foster strong collaborative relationships with business partners.
- Engage in special projects and undertake additional responsibilities as required.
Qualifications:
- The ability to think critically and troubleshoot systematically is essential. While business knowledge can be taught, curiosity cannot. The ideal candidate should have a technical background, a desire to understand system inefficiencies, and a keen attention to detail.
- A minimum of three years of relevant work experience, including at least one year in Information Technology.
- An undergraduate degree or an equivalent combination of training and experience is required, with a preference for degrees in Computer Science or Management Information Systems.
- Familiarity with AWS development and operational requirements, along with AWS developer or architect certifications, is preferred.