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Restaurant Operations Director

2 months ago

Savannah, Tennessee, United States Little Caesars Full time

Job Summary:

We are seeking a highly skilled and experienced professional to join our team as a General Manager at Little Caesars. As a key member of our operations team, you will be responsible for leading our restaurant to success by driving sales growth, improving customer satisfaction, and maintaining a high level of operational excellence.

Key Responsibilities:

  • Leadership and Management: Provide strategic direction and leadership to our restaurant team, ensuring that we meet our sales and customer satisfaction goals.
  • Operational Excellence: Oversee the day-to-day operations of the restaurant, including inventory management, personnel management, and quality control.
  • Customer Service: Ensure that our customers receive exceptional service and that we maintain a high level of customer satisfaction.
  • Financial Management: Manage the restaurant's finances, including budgeting, forecasting, and cost control.
  • Marketing and Sales: Develop and implement marketing and sales strategies to drive sales growth and increase customer loyalty.

Requirements:

  • Education: High school diploma or equivalent required; bachelor's degree in business or a related field preferred.
  • Experience: Minimum 3 years of management experience in a quick-service restaurant (QSR) environment.
  • Skills: Strong leadership and management skills, excellent communication and interpersonal skills, ability to work in a fast-paced environment, and a strong focus on customer satisfaction.

Values:

  • Serve Others: We are committed to making our customers' lives easier every chance we get. We are generous and selfless, and we strive to provide exceptional service to our customers.
  • Own Your Work: We take pride in our work and strive to deliver high-quality results. We are accountable for our actions and take ownership of our mistakes.
  • Invent Something: We are curious and adventurous, and we are always looking for ways to improve and innovate. We believe in taking the initiative to make things happen.
  • Never Give Up: We are determined and resilient, and we never give up in the face of obstacles. We are committed to achieving our goals and exceeding our expectations.
  • Be an All-Star: We strive to be a force for good and a source of inspiration. We aim to make a positive impact on our customers, our team members, and our community.