Clinical Authorization Specialist

2 weeks ago


Manchester, New Hampshire, United States SolutioNHealth Full time
Position Overview:

The Clinical Authorization Specialist plays a crucial role in ensuring that precertification processes are efficiently completed for patients, as mandated by insurance providers.

Key Responsibilities:

  • Secure necessary approvals by investigating ICD-10 coding, filling out required authorization forms, and ensuring that all clinical information is submitted to insurance companies.
  • Collaborate with staff to exchange information and receive updates regarding patient status or procedures.
  • Act as a resource for staff, providing education on the precertification processes.
  • Work closely with Patient Accounts to address billing and precertification concerns, supplying supportive documentation as required.
  • Verify all self-pay accounts and conduct research to confirm the absence of any other insurance coverage.
  • Develop proficiency in current technologies, including electronic medical records and other relevant systems.
  • Maintain electronic files, logs, and records for efficient retrieval and accurate tracking of production.
  • Ensure confidentiality regarding employee, legal, client/patient, budget, and all company matters.
  • Prepare visit charts based on daily scheduled appointments, ensuring that all necessary documents are accessible to providers.
  • Document interactions using clear, concise, and professional written communication.
  • Process medication prescription refills in accordance with established guidelines.
  • Communicate with patients in a timely and professional manner, addressing complaints or negative feedback appropriately.
  • Identify urgent situations and relay information to the appropriate personnel for intervention.
  • Engage in quality and regulatory activities, fostering teamwork and professional relationships within the organization.
  • Participate in continuing education to enhance personal knowledge and skills.
  • Cross-train as a patient service representative as needed.

Qualifications:

  • Education: High School diploma or GED required. Completion of an accredited Medical Assistant program or equivalent clinical experience in a healthcare setting is necessary.
  • Licensure: Medical Assistant certification is preferred.
  • Experience: A minimum of one year of experience as a Medical Assistant or in a similar clinical role is preferred, along with experience in customer service or office environments.

Benefits:

  • Comprehensive health, dental, prescription, and vision coverage for both full-time and part-time employees.
  • Short-term and long-term disability, as well as life insurance coverage.
  • Competitive compensation package.
  • Tuition reimbursement opportunities.
  • 403(b) Retirement Savings Plan.
  • And more.

Work Schedule: Monday-Friday, 8am-5:00pm, 32 hours weekly.

SolutionHealth is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, disability status, veteran status, or any other characteristic protected by law.



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