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Senior Healthcare Support Technician
2 months ago
Job Responsibilities
In accordance with established protocols, policies, and procedures, provide essential technical assistance to healthcare professionals, including medical and nursing staff. Responsibilities encompass a variety of routine clinical tasks, such as:
- Collection of laboratory specimens
- Performing venipuncture and capillary blood draws for both adults and children
- Conducting clinical laboratory tests, including hemoglobin, hematocrit, glucose, urine pregnancy tests, fecal occult blood tests, sedimentation rates, and urine dipstick tests
- Collecting sputum samples
- Monitoring patients for changes in condition based on established protocols
- Sterilizing instruments and managing inventory of supplies
- Maintaining logs, files, and records, as well as compiling clinical data and statistics
Work under the supervision of a licensed healthcare provider. Specific training in specialized duties related to the assigned area is required.
1. Direct Patient Care
- Provide technical support to healthcare professionals as per established protocols or orders from licensed providers.
- Deliver direct services in various public health clinic environments, including measurements (height, weight, blood pressure, BMI, temperature, hearing, and vision screenings) and documentation of results.
- Report any abnormal findings to the appropriate clinical staff.
- Perform venipuncture and capillary blood draws on patients of all ages.
- Guide patients through specimen collection procedures.
- Assist with patient flow and support examinations and special procedures as necessary.
2. Laboratory Services
- Deliver accurate and timely services to clients requiring laboratory draws.
- Maintain proficiency in laboratory skills and responsibilities.
- Oversee quality assurance processes for laboratory operations.
- Ensure completeness and accuracy of laboratory documentation.
- Maintain logs for laboratory results and quality control.
- Follow up on any missing or delayed laboratory reports.
3. Inventory Management
- Prepare and sanitize examination rooms and laboratory areas; restock clinical supplies as needed.
- Research and evaluate new products as required.
- Maintain sterilization of instruments and manage inventory and records effectively.
4. Program Support and Additional Duties
- Achieve and maintain competencies in current public health services and emerging health initiatives.
- Participate in cross-training and demonstrate proficiency in various assigned roles.
- Engage in program evaluation and contribute to ensuring quality service and successful outcomes.
- Assist in community outreach efforts and contribute to educational initiatives.
- Be prepared to perform additional duties as required, including emergency support functions.
This position may require travel to various health departments as necessary.
Minimum Qualifications
- Experience in performing health screening tests and procedures, including venipuncture.
- Knowledge of basic clinical and laboratory procedures and medical terminology.
- Ability to work effectively with diverse patient populations and as part of a team; strong customer service and communication skills.
- Familiarity with specimen collection and processing protocols.
- Possession of a valid driver's license and adherence to safety policies.
Additional Considerations
- Experience in a public health or healthcare setting, including sterilization of medical equipment.
- Office support experience in a medical environment and bilingual skills are advantageous.
- Certification as a Nursing Assistant, Medical Assistant, or Patient Care Technician is preferred.
Special Instructions
Confirmation of receipt will be provided upon successful submission of your application.
Contact Information
For inquiries, please refer to the designated contact person.
