Customer Enablement and Syndication Lead

7 days ago


White Plains, New York, United States Danone North America Full time

About Danone North America

Danone North America is a leading food and beverage company with a diverse portfolio of brands, including Activia, Silk, Two Good, Oikos, evian, and Happy Family.

We're committed to creating real benefits for people, communities, and the planet. Our team of 6,000+ employees across the U.S. and Canada share our values of openness and humanism, working together to drive innovation and growth.

Job Overview

We're seeking an experienced Customer Enablement and Syndication Lead to join our Digital Shelf team. As a key member of our organization, you'll be responsible for helping us build best-in-class syndication and content processes for our brands at various online retailers.

Main Responsibilities

  • Prioritize and execute timely new item set up and syndication of GDSN product information and digital shelf content to key customers
  • Leverage expertise in Salsify workflows and Syndigo to enable seamless digital shelf content publishing and auditing
  • Identify process improvement opportunities to drive efficiency in both GDSN and content syndication workflows
  • Partner closely with managed services partner to ensure flawless execution of customer syndication
  • Act as central point of contact for Sales team and eCommerce Managers to review GDSN submissions and digital shelf optimizations
  • Conduct regular customer audits and track compliance to ensure completeness of customer GDSN submissions and product pages

Requirements

  • 5+ years of experience in digital shelf content management and syndication
  • Proven hands-on keyboard experience in Salsify, Syndigo, and 1WS
  • Proficiency with DAM/PIM platforms
  • Agency content production experience a plus
  • Background in eCommerce merchandising, digital marketing, master data, or related field

What We Offer

We offer a competitive salary range of $115,000 - $150,000 per year, commensurate with experience. In addition, we provide a performance-based bonus and a comprehensive benefits package, including Medical, Dental, Vision, Prescription Drug Coverage, 401k Plan, Wellness Program, Life Insurance, Tuition Reimbursement, Flexible Time Off, and Paid Parental Bonding Leave.

About You

You'll be a strong leader with excellent project management skills, able to balance multiple priorities and deadlines. You'll have a creative eye for what drives consumer conversion and a passion for technology platforms and eCommerce. You'll embody a can-do and agile attitude, willing to roll up your sleeves and take initiative to drive results.

Salary Range

$115,000 - $150,000 per year



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