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Comcast Cybersecurity Senior Manager

2 months ago

Mount Laurel, New Jersey, United States Comcast Full time
Job Summary

We are seeking a highly skilled Senior Manager to lead our Identity and Access Management (IAM) operations team. The successful candidate will be responsible for managing secure, resilient, cost-effective, and scalable solutions on our enterprise identity and access management platform across various use cases.

Key Responsibilities
  • Partner with engineering teams to design, implement, and maintain IAM solutions
  • Collaborate with IAM Delivery, Engineering, and Architecture teams to maintain an ongoing IAM strategy aligned with business objectives
  • Assign L3 level issues to engineering teams and track issues to their closure
  • Provide technology leadership and direction to internal and outsourced IAM teams
  • Communicate effectively with management and customers to identify needs and evaluate alternate technical solutions and strategies
  • Assume position as the IAM Operations Lead for IAM platform escalations and incident response
  • Expert level troubleshooting skills and support IAM tools such as Active Directory, SailPoint IIQ, and Azure Active Directory
  • Prepare and maintain documentation including SOPs, runbooks, resiliency plans, incident response materials, and SOPs for IAM Services
  • Prepare root cause analysis and postmortem incident analysis reports
  • Lead response activities including working with business teams to report on status of service restoration activities
  • Identify service improvement opportunities and collaborate with IAM service owners for prioritization
  • Provide input and requirements during process and control design by IAM service delivery team
  • Co-define IAM Operations' service levels and metrics with IAM Service owners
  • Analyze and report periodic IAM service performance metrics
  • Lead efforts to ensure that the IAM team's MSP resources adhere to the IAM Governance standards
  • Participate in audits and other compliance assessment activities as needed to assist with meeting compliance deadlines
  • Augment production support team(s) to ensure sufficient coverage for current and future IAM services
Requirements
  • Minimum of 10+ years of experience in IAM domain
  • Developing, implementing, and/or architecting IAM systems, directory services, and cloud-based identities
  • Minimum five (5) years' experience managing a team
  • Experience in gathering requirements, documenting, and assessing information for implementing information security policies and standards
  • Experience and advanced understanding of business processes, internal control risk management, IT controls, and risk and compliance requirements
  • Experience and working knowledge of cloud (IaaS, PaaS, SaaS), IT infrastructure, IAM solutions, network, compute, storage, and security technologies
  • Knowledge of protocols such as SCIM, SOAP, REST, and APIs
  • Knowledge within building cloud infrastructure (VNET, compute, storage, set up)
  • Containerization expertise within cloud (AKS, Docker or alternate)
  • Experience with cloud marketplace/SaaS marketplace
  • Experience working with Azure/AWS DevOps or similar tools for tracking, developing, deploying software
  • Knowledge in Public Cloud Automation tooling, automation experience using configuration management tools such as Ansible
  • Knowledge of LDAP and Active Directory services, MFA, Risk-based authentication, and privileged access management
  • Holistic view of IAM (Authentication and Authorization Data, Endpoint Security, Network Security, Policy Engine)
Preferred Certifications
  • CISSP, CISM/CISA
What We Offer

We offer a competitive salary, comprehensive benefits package, and opportunities for professional growth and development. Our team is passionate about delivering exceptional customer experiences and making a positive impact on our customers' lives.

We are an equal opportunity employer and welcome applications from diverse candidates. We are committed to creating an inclusive and respectful work environment where everyone feels valued and empowered to succeed.