Account Relationship Specialist

6 days ago


Bloomington, Illinois, United States U.S. Bank Full time

At U.S. Bank, we're on a mission to empower our customers and communities through innovative financial solutions.

Job Overview

This role plays a critical part in building strong relationships with clients, providing them with tailored guidance and expertise to meet their unique needs.

We're seeking an Account Relationship Consultant who is passionate about delivering exceptional customer experiences and driving business growth through proactive outreach and strategic partnerships.

Key Responsibilities:
  • Builts and fosters long-lasting relationships with clients, leveraging a deep understanding of their banking needs and preferences.
  • Collaborates closely with branch teams to provide seamless service, addressing client inquiries, and resolving issues efficiently.
  • Stays up-to-date on consumer and business banking products and services, ensuring clients receive the best possible advice and recommendations.
  • Maintains accurate records and ensures compliance with regulatory requirements.
Requirements and Qualifications

To succeed in this role, you'll need:

  • A high school diploma or equivalent.
  • Three to four years of experience in customer-facing roles, preferably in sales or account management.
  • Proven ability to build and maintain strong relationships with clients, coupled with excellent communication and interpersonal skills.
Benefits and Rewards

As an employee of U.S. Bank, you can expect a comprehensive benefits package, including:

  • Competitive salary: $60,000 - $70,000 per year.
  • Paid time off, holidays, and sick leave.
  • 401(k) matching and employer-funded retirement plan.
  • Healthcare, dental, and vision coverage.
  • Short-term and long-term disability insurance.
  • Life insurance and adoption assistance.


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