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Field Service Technician
2 months ago
We are seeking a highly skilled Field Service Technician to join our team at Johnson Controls International. As a key member of our Silent-Aire Mission Critical Services Group, you will play a critical role in commissioning and after-sales service of our data center cooling equipment.
Key Responsibilities- Assist and support other team members in commissioning and after-sales service of data center cooling equipment
- Check in with Manager after the end of each workday while in the Field
- Use Time Clocks in the plant and ADP app when in the Field to account for daily times
- Ensure all excess materials used for each job are listed properly and documented
- Assist on job sites with other JCI/Silent-Aire Field Technicians as needed
- Answer all office emails/calls in a timely manner
- Check in as needed to ensure Manager or Field Supervisor are aware of your status
- Secure parts and tools needed throughout the day for various jobs as required
- Report all warranty repairs to the Manager or Field Supervisor and provide the necessary info needed to report back to the plant if it is a Silent-Aire internal issue
- Consult Manager or Field Supervisor in times of uncertainty
- Give training to Field Service Technician – Level 1 and support as needed
- Follow all company policies and lead by example
- Respect and strictly adhere to the non-disclosure policies, on the jobsite and away
- Maintain all safety equipment at all times
- Must possess valid passport/driver's license
- Understanding of basic electrical and control systems and how electricity works as well as the process of treating air to simultaneously control its temperature, humidity, and distribution
- General knowledge of HVAC and mechanical systems
- Understand OHMS Law and able to use a multi-meter to read voltage, resistance values
- Ability to read, understand and work from mechanical drawings
- Proven planning, organizational, problem solving, decision–making, supplemented with a practical aptitude
- Experience working in Industrial, Manufacturing Facilities and/or Field environments
- Basic knowledge of Windows and Microsoft Office (Outlook Word, Excel, etc.)
- Registered refrigeration/HVAC tech, controls tech, Electrician Journeyman, or related tradesperson
- Experience working in highly sensitive and/or mission critical facilities
- Paid vacation/holidays/sick time - 10 days of vacation, 10 paid holidays, and five sick days each year
- Comprehensive benefits package including 401(K) with match as well as insurance coverage that starts on day one (medical, dental, and vision care)
- Dedication to safety through our Zero Harm policy
- Opportunities for professional growth and development
This role is based in [location] and requires travel to customer locations (domestic and international).
How to ApplyIf you are a motivated and experienced Field Service Technician looking for a new challenge, please submit your application.