Shift Leader

1 month ago


Cathedral City, California, United States 1042 - Dave's Hot Chicken - Cathedral City Full time
Job Summary

The Shift Leader is a key member of our restaurant team, responsible for ensuring seamless operations and exceptional guest experiences. This role requires strong leadership and communication skills, as well as the ability to multitask and prioritize tasks effectively.

Key Responsibilities
  • Supervise and coordinate the activities of team members to ensure efficient and effective service delivery
  • Monitor and maintain high standards of food quality, presentation, and safety
  • Ensure accurate and timely ordering, preparation, and serving of food and beverages
  • Manage cash handling and maintain accurate records of sales and inventory
  • Address guest complaints and concerns in a professional and courteous manner
  • Collaborate with the management team to achieve business objectives and improve restaurant performance
Requirements
  • High school diploma or equivalent required; current student or higher education preferred
  • Must be at least 18 years old and fluent in English
  • Certified in all stations following the DHC Training Program
  • Flexibility to work nights, weekends, and holidays
  • Ability to stand for long periods and work in a fast-paced environment
  • Positive attitude and commitment to guest satisfaction
Transportation and Accessibility
  • Must have reliable transportation to work, a driver's license, and proof of insurance
  • Must have a telephone or other reliable method of communicating with supervisor and co-workers
Skills and Abilities
  • Strong leadership and communication skills
  • Ability to multitask and prioritize tasks effectively
  • Excellent time management and organizational skills
  • Positive attitude and commitment to guest satisfaction

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