Wendy's Shift Manager

4 weeks ago


Panorama City, California, United States Wendy's Full time
Job Summary

We are seeking a highly motivated and organized Shift Leader to join our team at Wendy's. As a Shift Leader, you will be responsible for managing shifts, training, cash handling, customer satisfaction, and ensuring that all Food Safety and company policies are in compliance with store plan to meet Q.S.C. standards.

Key Responsibilities
  • Manage shifts, including scheduling, training, and supervising crew members
  • Ensure accurate cash handling and maintain a clean and safe work environment
  • Provide excellent customer service and resolve customer complaints in a professional manner
  • Conduct regular performance evaluations and provide feedback to crew members
  • Develop and implement strategies to improve sales, customer satisfaction, and employee retention
  • Collaborate with other managers to achieve business objectives and maintain a positive work environment
Requirements
  • High School diploma or equivalent required; 1-3 months of related experience and/or training preferred
  • Ability to read, write, and communicate effectively in English
  • Basic math skills and ability to handle cash and operate a point-of-sale system
  • Ability to work in a fast-paced environment and adapt to changing situations
  • Physical ability to stand for long periods, lift up to 50 pounds, and perform other tasks as required
What We Offer

As a Shift Leader at Wendy's, you will have the opportunity to develop your leadership skills, work with a dynamic team, and enjoy a competitive compensation package, including benefits and opportunities for advancement.



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