Customer Service Representative

5 days ago


Conway, Arkansas, United States Mark Nash - State Farm Agent Full time
Position Overview:

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Relations Representative. As a key member of our team, you will be responsible for establishing and maintaining strong relationships with our customers, providing exceptional service, and identifying opportunities to grow our business.

Responsibilities:
  • Develop and maintain strong relationships with customers to understand their needs and provide tailored solutions.
  • Use a customer-centric approach to educate customers about insurance options and provide recommendations.
  • Identify opportunities to grow our business through lead generation, appointment scheduling, and marketing of appropriate products and services.
  • Collaborate with our team to achieve sales and service goals.
Requirements:
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and adapt to changing priorities.
  • Strong problem-solving skills and ability to think critically.
  • Ability to learn and utilize computer functions and software applications.
  • Team-oriented and collaborative mindset.
What We Offer:
  • Competitive salary and commission/bonus structure.
  • Opportunities for growth and advancement within our agency.
  • Simple IRA and paid time off (vacation and personal/sick days).
  • Flexible hours and a dynamic work environment.

We are a dynamic and growing agency, and we are excited to welcome a new team member who shares our passion for delivering exceptional customer service and growing our business. If you are a motivated and customer-focused individual who is looking for a challenging and rewarding opportunity, please apply today



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