Quality Assurance Specialist

5 days ago


Williamsburg, Virginia, United States Food Lion Full time
Job Title: Quality Assurance Associate Job Summary: As a Quality Assurance Associate at Food Lion, you will play a crucial role in maintaining a clean, safe, and inviting shopping environment for our customers. Your primary responsibility will be to ensure that our stores meet the highest standards of quality and safety. Key Responsibilities: * Maintain a clean and organized store environment, including sweeping and cleaning floors, and performing weekly cleaning tasks in the Produce, Market, and Deli Departments. * Ensure compliance with local, state, and federal regulations, as well as Food Lion's policies and standard practices. * Provide excellent customer service, maintaining a positive and enthusiastic attitude towards customers. * Collaborate with other associates to achieve common goals and maintain a positive team environment. * Participate in training and development programs to enhance your skills and knowledge. * Perform other duties as assigned by management. Requirements: * High school graduate or equivalent preferred. * Excellent interpersonal, organizational, communication, and customer service skills. * Ability to learn multiple tasks and technical requirements of the job. * Ability to use technical information to solve problems. * Must meet minimum age requirements to perform specific job functions. * Must be able to meet the physical requirements of the position, with or without reasonable accommodations. Physical Requirements: * Ability to use computers and other communication systems required to perform job functions. * Perform repetitive hand and arm motions. * Bend and lift products weighing up to 15 lbs. continuously, 25 lbs. frequently, and 50 lbs. on occasion. * Pull or push up to 75 lbs. on occasion. * Stand 100% of the time, frequently walking short distances. * Be able to handle a variety of substances associated with cleaning and packaging materials, fresh fruits, vegetables, house plants/flowers, and household cleaners. * Use hands to frequently/continuously handle currency (paper and coin) as well as operate a variety of equipment such as cash register, lottery machine (where applicable), scanner, computer, and calculator. * Frequent reaching and grasping at waist level: occasionally above shoulder or below waist level. * Meet established volume activity standards for the position. * Tolerate working in extreme hot/cold temperatures for up to 20 minutes at a time. * Have sufficient visual ability to check ID cards, checks, invoices, and other written documents. Equal Employment Opportunity: Food Lion provides equal employment opportunities to all associates and applicants for employment without regard to race, color, religion, sex (including pregnancy, childbirth, and related conditions), national origin, age, disability, sexual orientation, veteran status, gender identity, or gender expression, or any other characteristic protected by law.

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