Healthcare Case Manager

4 weeks ago

Jackson Heights, New York, United States Apicha Community Health Center Full time

Job Title: Healthcare Case Manager

Job Summary:

We are seeking a compassionate and respectful professional to join our team as a Healthcare Case Manager. The successful candidate will ensure the quality care of our patients by promoting quality and cost-effective outcomes. Provide case management services to children, families, and adults to ensure the services they receive are appropriate for their specific needs.

Responsibilities:

  • Client Services and Direct Care – provide proactive primary case management to our Primary Care Clinic including intake, comprehensive assessment/reassessment, and individualized care plan development to ensure access to medical care and other services.
  • Collaboration and Services – use strong collaborative abilities to put together plans for patient care by working with patients and their families to discover their specific needs and coordinating with outside companies to ensure proper care.
  • Compliance – maintains patient's records in an updated (real-time), organized, and legible condition including completes and submits pertinent forms, reports, and summaries in a timely manner.

Qualifications:

  • Bachelor's degree in a related field (i.e., health, nursing, mental health, child and family studies, public health, or other human services fields) with 2 years of qualifying experience required. May consider bachelor's degree in a non-related field with 4 years of relevant work experience.
  • Experience working with target populations strongly preferred. The target populations include children and family, individuals with Serious Mental Illness, developmental disabilities, serious substance use disorders (SUDs), LGBT and/or high risk of or living with HIV/AIDS, chronic hepatitis, LGBTQ+, Asians and Pacific Islanders, and/or immigrants.
  • UAS-NY certification required within 1 month of hire.
  • Fluency in Spanish or one of Asian languages preferred.
  • Excellent written and verbal communication skills in English required.
  • Ability to work effectively in both a collaborative as well as individual setting.
  • Ability to use and adapt to various applications (Outlook, Word, Excel, PowerPoint, eCW, eICARE, AZARA, HCS, MAPP, Healthix, PSYCKES, etc.) required.
  • Excellent customer service skills to assist in resolving patients and/or providers concerns.
  • Ability to work flexible hours including some evenings and weekends.
  • Ability to multitask and manage multiple projects in a stressful environment is strongly recommended.

About Us:

At Apicha Community Health Center, we believe that serving the needs of our staff is just as important as serving the needs of underserved people of New York City. We are proud to offer our team members a competitive employee benefits package which includes 11 Paid Holidays, vacation and sick leave, Health Insurance Coverage, Flexible Spending Account, Life Insurance, Employee Assistant Program, and more.

Equal Opportunity Employer:

We are an equal opportunity employer that does not discriminate on the basis of age, race, creed, religion, national origin, gender, disability, marital status, citizenship status, or sexual orientation. If this sounds like the place for you, please feel free to apply today.

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