Customer Service Manager

6 days ago


Portland, Oregon, United States Compass Group USA Full time

Job Summary: We are seeking a highly skilled Customer Service Manager to join our team. As a key member of our sales force, you will be responsible for site visits and client retention, ensuring that our clients receive the highest level of service possible.

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About Compass Group: At Compass Group USA, we are committed to achieving leadership in the foodservice industry. Our people are at the heart of everything we do, and their dedication, collaboration, and passion fuel our growth.

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Key Responsibilities:

  • Assist branches with grand openings
  • Ensure compliance with local and national account standards
  • Develop and implement action plans to improve SSS/control V-9 (food waste, o/s, etc)
  • Create an account-level incremental sales plan with local management
  • Coordinate efforts to improve customer retention and client experience
  • Become proficient in operating material handling equipment

Required Skills and Qualifications:

  • A Bachelor's degree is preferred
  • Three years driving experience required
  • Valid Non-CDL Class C driver's license and good driving record
  • One to two years' experience in a customer service position or related experience
  • Ability to lift 50 lbs on a consistent basis

Benefits:

  • Retirement Plan
  • Associate Shopping Program
  • Health and Wellness Programs
  • Discount Marketplace
  • Pet Insurance
  • Voluntary Benefits
  • Flexible Spending Accounts (FSAs)

Salary: $45,000 - $60,000 per year

Location: Nationwide



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