Customer Service Supervisor

4 days ago


Portland, Oregon, United States Jubitz Corporation Full time

About the Role:

Jubitz Corporation seeks an exceptional Customer Service Supervisor to lead our Driver Services team. As a key member of our organization, you will be responsible for managing a busy customer service area, supervising employees, and ensuring excellent customer experiences.

This is an exciting opportunity to join our team and contribute to our success. If you have a passion for customer service, leadership, and teamwork, we encourage you to apply.

Responsibilities:
  • Lead and motivate a team of customer service representatives
  • Develop and implement customer service strategies to improve satisfaction and loyalty
  • Resolve customer complaints and issues promptly and professionally
  • Monitor and maintain a safe and organized work environment
Requirements:
  • Minimum 2 years' experience in retail, food service, or travel center operations
  • 1 year of management/supervisory experience required
  • High school degree or GED; associate or bachelor's degree preferred
  • Oregon Food Handler Card highly recommended
Compensation and Benefits:
  • $85,000 - $105,000 per year (based on relevant experience)
  • Full-time schedule: primarily swing shift (Sunday - Thursday)
  • Medical, dental, vision, life insurance, disability insurance, and more

Estimated Salary: $90,000 per year based on average industry standards and location.



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