Client Satisfaction Expert

1 day ago


Chesapeake, Virginia, United States Mitsubishi Chemical Alpolic Full time

About the Job

We're looking for a highly skilled and experienced Customer Service Representative to join our team at Mitsubishi Chemical Alpolic.

As a key member of our customer-facing team, you'll be responsible for delivering exceptional service to our customers, ensuring their satisfaction, and resolving any conflicts that may arise.

You'll work closely with various departments, including outside Sales teams, production, and shipping, to create a seamless customer experience.

In this role, you'll have the opportunity to:

  • Provide expert guidance to customers on our products and services.
  • Develop and maintain strong relationships with customers to drive loyalty and retention.
  • Work collaboratively with internal teams to resolve customer issues and improve overall service quality.
  • Analyze customer feedback to identify areas for improvement and make recommendations to management.
  • Participate in ongoing training and development to enhance your skills and knowledge.

We offer a competitive salary range of $59,322 - $74,142, plus benefits and opportunities for growth and advancement.



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