Customer Service Liaison
14 hours ago
Customer Service Representative Job Description
**Job Summary:**
We are seeking a highly skilled Customer Service Representative to join our team at L.K. Jordan & Associates. As a key member of our customer-facing team, you will be responsible for providing exceptional service to our clients, ensuring their needs are met and exceeded.
**Key Responsibilities:**
* Provide top-notch customer service to clients via phone, email, and in-person interactions
* Assist clients with setting up new services and resolving existing issues
* Utilize excellent communication and problem-solving skills to resolve customer complaints
* Maintain accurate records of customer interactions and transactions
**Requirements:**
* Excellent customer service skills and a strong ability to communicate effectively
* 6 months of experience in a customer-facing role
* Proficiency in bookkeeping, banking, and cashiering
* Experience with Excel and other software applications
**What We Offer:**
* Competitive salary and benefits package
* Opportunities for professional growth and development
* Collaborative and dynamic work environment
**If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.
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