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Patient Registration and Scheduling Specialist

2 months ago

Schaumburg, Illinois, United States BARRINGTON ORTHOPEDIC SPECIALISTS, LTD Full time

Position: Full-Time Central Registration & Scheduling

Company: Barrington Orthopedic Specialists

Barrington Orthopedic Specialists has been a leader in orthopedic care since 1980, offering specialized treatment for a variety of bone and joint conditions. Our dedicated team is committed to providing personalized and compassionate care to our patients.

Role Overview:

We are seeking enthusiastic and customer-focused individuals who thrive in a collaborative environment. The primary responsibilities include:

  1. Managing the registration and scheduling of patient appointments through our Electronic Health Record (E.H.R) system.
  2. Collecting and inputting patient demographic details, including primary care and pharmacy information.
  3. Verifying insurance details and eligibility for services.
  4. Occasionally assisting with phone coverage for the main operator.
  5. Prioritizing and triaging phone messages from patients.
  6. Handling medical record documentation as required.

Work Schedule:

This is a full-time position requiring 40 hours per week, with typical hours from Monday to Friday, 8:00 AM to 6:30 PM, and occasional Saturday shifts from 8:00 AM to 4:00 PM.

Qualifications:

  • A minimum of one year of experience in a medical office setting.
  • Familiarity with medical terminology and insurance plans.
  • Proficient phone and computer skills are essential.
  • Exceptional customer service abilities are required.
  • Experience with Electronic Health Records Systems (E.H.R) is necessary.
  • Experience with Athena software is considered a plus.

Employee Benefits:

  • 401(k) Retirement Plan with employer matching.
  • Comprehensive health, dental, and vision insurance.
  • Health Savings Account with employer contributions.
  • Life insurance and long-term disability coverage.
  • Voluntary short-term disability and critical illness benefits.
  • Employee Assistance Program and paid time off.