Salesforce Solutions Analyst

2 weeks ago


Boston, Massachusetts, United States Craftsman Technology Group LLC Full time
Job Overview

Craftsman Technology Group is a proud employee-owned organization dedicated to empowering mission-driven entities. Our expertise encompasses community and economic development, health initiatives, cultural institutions, and organizations that promote inclusivity. We firmly believe in the transformative power of technology.

  • Our mission: to support the growth and sustainability of nonprofit organizations.
  • Our values: transparency, fairness, accountability, independence, and a commitment to our staff, communities, and the world.

We are in search of a Business Analyst (BA) to enhance our Professional Services team, embodying the same values and enthusiasm to assist nonprofit organizations. This role is a full-time, client-facing intermediate position.

Position Summary:

In this progressive role, you will aid our nonprofit clients in outlining workflows, requirements, and solutions tailored to their Salesforce systems while addressing their comprehensive needs. Your involvement will span project discovery, design, configuration, training, and documentation, all aimed at delivering projects on schedule and within budget. This position will allow you to refine your skills in developing and configuring the essential tools and technologies that form the backbone of our clients' solutions.

Key Responsibilities:
  • Assess clients' requirements and assist them in establishing project objectives.
  • Convert business process needs into practical technical specifications.
  • Efficiently facilitate client meetings.
  • Effectively manage client timelines.
  • Provide updates on project progress.
  • Configure Salesforce-based tools and technologies according to specifications.
  • Advise, configure, and integrate third-party tools, including fundraising, event management, document generation, and form solutions.
  • Conduct testing and monitor issues until resolution.
  • Create business process documentation and contribute to the Craftsman knowledge base.
  • Stay informed about Salesforce updates and relevant tools.
  • Deliver end-user training to clients.
Required Qualifications:
  • Salesforce Certified Administrator certification.
  • Minimum of 2 years' experience as a Salesforce Administrator.
  • Experience in nonprofit operations.
  • Some background as a Business Analyst.
  • Proficient in managing client timelines.
  • Strong client-facing skills.
  • Dedication to continuous learning in technology, nonprofit practices, and the sector.
  • Willingness to travel occasionally.
Preferred Qualifications:
  • Proven experience in technology project implementation.
Compensation Range:
  • $72,500 - $87,500
Location:
  • Hybrid or virtual (contiguous US).
Benefits:
  • Comprehensive medical, dental, and vision coverage.
  • Short- and long-term disability insurance provided by the company.
  • 401k and Roth IRA retirement plans with company matching (available after 90 days).
  • Employee ownership opportunities (after 6 months or 1,000 hours of service).
  • Four weeks of accrued paid time off (PTO) annually.
  • Ten paid company holidays and two paid floating holidays each year.
  • Commitment to professional development and career advancement.
  • A work culture that promotes work/life balance.
Important Note:
  • Applicants must be eligible to work in the US. H1-B sponsorship is not available.
  • Our headquarters is in Boston, MA, and we maintain a strong virtual culture with staff across the contiguous United States. We cannot hire candidates residing outside the United States.
  • Direct applicants only; no recruiters.

Powered by JazzHR

VW0a5GoZqP



  • Boston, Massachusetts, United States Craftsman Technology Group LLC Full time

    Job OverviewCraftsman Technology Group LLC is a dedicated employee-owned organization committed to supporting mission-driven entities. Our expertise encompasses community and economic development, healthcare initiatives, cultural institutions, and organizations that promote inclusivity. We are firm believers in the transformative power of technology.Our...


  • Boston, Massachusetts, United States Incapsulate Full time

    Job OverviewSalary: Dependent on ExperienceKey Responsibilities:Collaborate with clients to capture their functional and technical needs to design effective solutions.Engage with the client's architecture and technical teams to validate proposed designs.Develop comprehensive solution designs, including ERD and integration strategies, while documenting design...


  • Boston, Massachusetts, United States TMS Full time

    Job OverviewPosition: Salesforce Tech Lead/ ArchitectEngagement Duration: Long TermLocation: Boston, MACandidate Requirements: Local candidates preferredVisa Status: GC/USC/H4Key Competencies:Expertise in Sales Cloud, Service Cloud, Marketing Cloud, and Community Cloud.Responsibilities:Design and implement intricate solutions tailored to various...


  • Boston, Massachusetts, United States Motion Recruitment Full time

    About the RoleWe are seeking a highly skilled Salesforce Solutions Architect to join our team at Motion Recruitment. As a key member of our team, you will be responsible for designing and implementing scalable solutions within Salesforce, with a focus on CPQ (Configure, Price, Quote) and marketing-based lead generation.Key ResponsibilitiesWork closely with...


  • Boston, Massachusetts, United States Museum of Science Full time

    Job OverviewMuseum of Science, BostonInnovation and creativity stem from the diverse perspectives of our team. We appreciate your unique viewpoint.CRM Systems ArchitectBecome an integral part of the Museum of Science, Boston, and influence our digital evolution.We are seeking a proactive CRM Systems Architect to enhance our Salesforce ecosystem, facilitating...


  • Boston, Massachusetts, United States Motion Recruitment Full time

    Position Overview:Motion Recruitment is in search of a skilled Salesforce CPQ Solution Architect.The role involves guiding the transition towards marketing-driven lead generation and Salesforce CPQ functionalities.Collaboration with diverse teams and stakeholders is essential to architect scalable solutions within the Salesforce ecosystem.Involvement in...


  • Boston, Massachusetts, United States Atos Full time

    Eviden is an Atos Group business with an annual revenue of circa € 5 billion and a global leader in data-driven, trusted and sustainable digital transformation. As a next generation digital business with worldwide leading positions in digital, cloud, data, advanced computing and security, it brings deep expertise for all industries in more than 47...


  • Boston, Massachusetts, United States Cedent Consulting Full time

    Location Requirement: Candidates should ideally be situated in proximity to major metropolitan areas.In-person collaboration and travel may be necessary once health guidelines permit.Compensation: Competitive salary ranging from $120K to $180K.Engage in the analysis, design, and deployment of eCommerce solutions utilizing Salesforce Commerce Cloud.Leverage...


  • Boston, Massachusetts, United States WEX Inc Full time

    About the RoleWEX Inc. is seeking an experienced Salesforce Administrator to develop scalable CRM solutions that support our global payment solutions business. As a key member of our team, you will be responsible for both strategy and execution in enabling our CRM platform for the next stage of WEX's growth.Key ResponsibilitiesPerform Salesforce...

  • SFDC Business analyst

    3 months ago


    Boston, Massachusetts, United States Elajika Full time

    Position SFDC Business analystLocation Boston MADuration 6months + RequirementsResponsibilities of Salesforce BA · Conduct requirements elicitation sessions with stakeholders and gather functional and technical system integration requirements for new features of business systems . Performing fitment check of new features to Salesforce platform and get...


  • Boston, Massachusetts, United States wipros Full time

    Responsibilities Serve as a Salesforce Application Developer collaborating with customers on the planning documenting developing and implementing of projects. Develop Apex (classes and triggers) and maintain existing Visualforce based on specific requirements to implement and support business requirements. Development of custom User Interface using Lightning...


  • Boston, Massachusetts, United States The Ceres Group Full time

    Position Title:Senior Business Systems AnalystCompany Overview:This role is with a prominent Global Asset Management firm.Position Summary:As a Senior Business Systems Analyst, you will be an integral part of a vibrant team, contributing to a significant initiative that focuses on the unification of diverse sales, marketing, and financial platforms and...


  • Boston, Massachusetts, United States The Ceres Group Full time

    Position Title:Senior Business Systems AnalystCompany Overview:This role is with a leading Global Asset Management firm.Position Summary:As a Senior Business Systems Analyst, you will be an integral part of a collaborative team, contributing to a significant initiative that focuses on the integration of diverse sales, marketing, and financial systems and...


  • Boston, Massachusetts, United States The Ceres Group Full time

    Position Title:Senior Business Systems AnalystCompany Overview:This role is with a prominent Global Asset Management firm.Position Summary:As a Senior Business Systems Analyst, you will be an integral part of a collaborative team, contributing to a significant initiative that focuses on the integration of diverse sales, marketing, and financial systems.Key...


  • Boston, Massachusetts, United States WHOOP Full time

    At WHOOP, we're on a mission to unlock human performance. WHOOP empowers members (Olympians, Professional Athletes, Fitness Enthusiasts, etc) to perform at a higher level through a deeper understanding of their bodies and daily lives. We are looking to add highly motivated and skilled engineers to our team to help us scale and take our proven system to new...


  • Boston, Massachusetts, United States Cloudious LLC Full time

    Job OverviewPosition: Salesforce Marketing Cloud Lead / ArchitectCompany: Cloudious LLCWork Arrangement: HybridContract Type: TemporaryThe ideal candidate will possess extensive hands-on experience in executing Salesforce Marketing Cloud (SFMC) projects. This role requires proficiency in SFMC Journey Builder, automations, and Email Studio. The successful...


  • Boston, Massachusetts, United States Horizontal Full time

    About the RoleWe are seeking a highly skilled and experienced Technical Lead to join our team at Horizontal. As a Technical Lead for Salesforce Development, you will be responsible for leading and managing India-based teams, as well as providing technical guidance and direction to offshore and onshore development/configuration resources.Key...


  • Boston, Massachusetts, United States Wasabi Technologies Full time

    At Wasabi, we're a proven collection of pioneers, visionaries and disruptive doers. We see things differently than our competitors, and we make our mark in the industry by challenging the norm and delivering the unexpected and improbable. We're a fast-growing company taking the Cloud Storage industry by storm and recognized as one of the best places to work...


  • Boston, Massachusetts, United States Acunor Inc Full time

    Job OverviewAcunor Inc is seeking a highly skilled Salesforce Developer to join our team. As a Salesforce Developer, you will be responsible for customizing and integrating Salesforce CRM with external systems.Key ResponsibilitiesDesign and develop custom Salesforce solutions to meet business requirementsIntegrate Salesforce with external systems using APIs...


  • Boston, Massachusetts, United States IT Excel LLC Full time

    Seeking someone with excellent technical and communication skills who can interface directly with internal stakeholders understand their needs and configure and customize the platform to meet new/changing business requirements. This position will be responsible for ensuring that we are maximizing efficiency and capitalizing on all the features and benefits...