Customer Service Representative

2 weeks ago


Ballston Lake NY, United States Tom Bullock - State Farm Agent Full time

**Job Overview**

Are you a customer-focused individual looking for a challenging role in insurance and financial services? Do you enjoy working with people and building strong relationships? If so, we may have the perfect opportunity for you.

As a Customer Service Representative for Tom Bullock - State Farm Agent, you will be responsible for establishing and maintaining strong customer relationships, providing exceptional customer service, and promoting insurance and financial services products to meet customer needs.

**Key Responsibilities**

  • Establish and maintain strong customer relationships through regular communication and follow-up.
  • Use a customer-focused, needs-based review process to educate customers about insurance options and promote products that meet their needs.
  • Develop leads, schedule appointments, and identify customer needs to market appropriate products and services.

**What We Offer**

  • Competitive hourly pay plus commission/bonus
  • 401K and health benefits
  • Paid time off (vacation and personal/sick days)
  • Flexible hours
  • Growth potential and opportunity for advancement within the agency

**Requirements**

  • Interest in marketing products and services based on customer needs
  • Excellent communication skills - written, verbal, and listening
  • People-oriented and detail-oriented
  • Proactive in problem-solving and able to learn computer functions
  • Ability to work in a team environment

**About Us**

Tom Bullock - State Farm Agent is a leading provider of insurance and financial services in Ballston Lake, NY. We are committed to helping people manage the risks of everyday life, recover from the unexpected, and realize their dreams. Our team is dedicated to providing exceptional customer service and promoting products that meet the needs of our customers.



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