Seasonal Retail Sales Specialist

2 weeks ago

Wayne, New Jersey, United States Tapestry Full time

Tapestry is a renowned global fashion brand established in New York in 1941. With a vision inspired by our Creative Director, we create exquisite products designed to endure, allowing you to express your individuality.

As part of the Tapestry family, we are committed to innovation and inclusivity, striving to redefine possibilities. For more information on our dedication to equity, inclusion, and diversity, please visit our Our People page.

Sales Responsibilities:
* Align with organizational goals and make decisions that reflect company priorities.
* Take initiative and commit to achieving results while being mindful of personal and store performance metrics; collaborate with management to develop personal sales and clienteling strategies.
* Formulate both short- and long-term plans to meet personal performance objectives.
* Own personal survey feedback and devise strategies for improvement.
* Act as a brand ambassador for Tapestry.
* Consistently demonstrate Tapestry's sales and service standards.
* Stay informed about local market changes that may affect business performance and support the implementation of local sales strategies.
* Drive sales through effective strategies, clienteling, and building lasting relationships with customers.
* Make positive impressions by presenting oneself in accordance with Tapestry's style guidelines.
* Establish credibility as a fashion advisor by showcasing fashion knowledge and understanding of competitors.
* Provide comprehensive product knowledge, including features, benefits, and overall value.
* Communicate current pricing and promotional strategies clearly to customers.
* Utilize cross-selling techniques to enhance the customer shopping experience.
* Be attentive to customer needs and adapt approaches accordingly.
* Manage multiple customers effectively and prioritize as necessary.
* Follow up with customers genuinely to facilitate sales closure.
* Adjust personal selling techniques to contribute to overall store performance.
* Build enduring relationships with customers.
* Leverage Tapestry's tools and technology to enhance clienteling efforts.
* Foster enthusiasm and positivity towards our shared vision and mission.
* Encourage a collaborative team selling environment.
* Promote teamwork, trust, and collaboration with both internal and external stakeholders.
* Maintain a solution-oriented mindset; adapt to changing business needs.
* Welcome constructive feedback and adjust behaviors as needed.
* Uphold a calm and professional demeanor at all times.

Operational Duties:
* Ensure all daily tasks are completed without compromising service or Tapestry standards.
* Carry out daily operational responsibilities, including maintaining the sales floor, backroom, cash wrap, and visual merchandising in accordance with Tapestry standards.
* Keep the selling area clean and organized at all times.
* Adhere to all relevant retail policies and procedures, including POS, operations, and asset protection protocols.
* Restock inventory on the sales floor as required.

Salary Range: $15-$16.50/hr

Core Competencies for All Employees:

  • Courage: Provides direct and actionable feedback; addresses issues promptly.
  • Creativity: Generates innovative ideas and connects disparate concepts.
  • Customer Focus: Committed to meeting customer expectations and building trust.
  • Dealing with Ambiguity: Adapts comfortably to change and uncertainty.
  • Drive for Results: Consistently exceeds performance goals.
  • Interpersonal Savvy: Builds effective relationships with diverse individuals.
  • Learning on the Fly: Quickly adapts to new challenges and learns from experiences.

Core Competencies for People Managers:

  • Strategic Agility: Anticipates future trends and creates effective strategies.
  • Developing Direct Reports and Others: Provides growth opportunities and development plans.
  • Building Effective Teams: Fosters team spirit and collaboration.

Tapestry is an equal opportunity employer, dedicated to hiring and developing top talent. All employment decisions are made based on qualifications without regard to any legally recognized protected basis.

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