Technical Documentation Specialist

20 hours ago


New York, New York, United States AllSTEM Connections Full time
Job Description

At AllSTEM Connections, we're seeking a highly skilled Technical Writer to join our team. As a key member of our technology project team, you'll collaborate with stakeholders to understand business requirements and software functionalities.

Key Responsibilities:

  • Collaborate with project stakeholders to gather and analyze software requirements, including program interactions and application interfaces.
  • Assess user needs, business processes, and software functionalities to create relevant end-user documentation.
  • Provide recommendations for user interface design to enhance user adoption and technology use.
  • Support project managers, business analysts, application developers, and user interface designers across various business units.
  • Coordinate deliverables from multiple writers, ensuring consistency and quality across all documentation.

Qualifications:

  • Degree or certificate in English, technical communications, or a related field.
  • Technical and business knowledge across multiple disciplines and processes.
  • Experience ranging from 1 to 10 years, preferably in a software development environment.
  • Proficient in written communication with a solid understanding of technical communication methods and best practices.
  • Strong planning and organizational skills, along with research, analysis, critical thinking, and problem-solving abilities.

We're an EEO/AA Employer/Vet/Disabled and committed to working with and providing reasonable accommodations to individuals with disabilities. We participate in the E-Verify program and consider qualified applicants regardless of criminal histories.



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