Current jobs related to Team Supervisor for Client Service Operations - Salem, New Hampshire - ADP
-
Patient Services Coordinator
2 weeks ago
Salem, New Hampshire, United States Center for Life Management Full timeAbout the RoleWe are seeking a highly organized and detail-oriented Patient Services Representative to join our team at Center for Life Management. As a key member of our administrative staff, you will provide exceptional support to our clinical staff, medical providers, clients, families, and visitors.Key ResponsibilitiesEngage clients and visitors during...
-
Security Site Supervisor
4 weeks ago
Salem, New Hampshire, United States Allied Universal® Full timeJob Title: Security Site SupervisorWe are seeking a highly skilled and experienced Security Site Supervisor to join our team at Allied Universal. As a Security Site Supervisor, you will be responsible for supervising and coordinating the delivery of quality services to our clients.Key Responsibilities:Supervise and coordinate the delivery of quality services...
-
Client Service Manager IV
2 weeks ago
Salem, New Hampshire, United States ADP Full timeJob Title: Client Service Manager IVADP is seeking a highly skilled Client Service Manager IV to join our team. As a key member of our client service team, you will be responsible for developing and maintaining effective relationships with ADP clients.Key Responsibilities:Act as the primary contact for retirement plans regarding day-to-day record keeping...
-
Security Site Supervisor
1 month ago
Salem, New Hampshire, United States Allied Universal® Full timeJob SummaryAllied Universal, a leading security and facility services company, is seeking a highly skilled Security Site Supervisor to join our team in Salem, NH. As a Security Site Supervisor, you will be responsible for supervising and coordinating the delivery of quality services to our clients, acting as a liaison between customers, operation managers,...
-
Patient Services Representative
2 weeks ago
Salem, New Hampshire, United States Center for Life Management Full timeJob SummaryFulfill your purpose at Center for Life Management, a leading provider of outpatient mental healthcare services. We offer innovative and evidence-based services that enhance the health and well-being of individuals and families. As a Patient Services Representative, you will provide administrative support to clinical staff, medical providers,...
-
Travel Nurse Operating Room Specialist
4 days ago
Salem, New Hampshire, United States Care Team Solutions Full timeCare Team Solutions is seeking a skilled travel nurse to fill an Operating Room position in a dynamic healthcare setting.Job DetailsSpecialty: Operating RoomDiscipline: Registered NurseDuration: 13 weeksShift: 12 hoursHours Per Week: 36Employment Type: TravelAs a travel nurse with Care Team Solutions, you will have the opportunity to work in a variety of...
-
Operations Coordinator
4 weeks ago
Salem, New Hampshire, United States US Tech Solutions, Inc. Full timeJob SummaryWe are seeking a highly organized and detail-oriented Operations Clerk Generalist to join our team at US Tech Solutions, Inc. The successful candidate will provide administrative support to the Operations Supervisor and Operations Manager, assisting with the coordination of operating activities and performing a variety of office and administrative...
-
Customer Service Representative
2 weeks ago
Salem, New Hampshire, United States Bernard Nickels & Associates Full timeJob Title: Customer Service RepresentativeAt Bernard Nickels & Associates, we are seeking a highly skilled and customer-focused Customer Service Representative to join our team. As a key member of our customer service team, you will be responsible for providing exceptional service to our clients, resolving disputes, and negotiating payment plans.Key...
-
Customer Service Representative
1 month ago
Salem, New Hampshire, United States Bernard Nickels & Associates Full timeCustomer Service RepresentativeAt Bernard Nickels & Associates, we are seeking a highly skilled Customer Service Representative to join our team. As a key member of our customer service team, you will be responsible for engaging with clients' customers to negotiate payment plans or resolve disputes related to outstanding debts.Key Responsibilities:Maintain a...
-
Customer Service Representative
2 weeks ago
Salem, New Hampshire, United States Bernard Nickels & Associates Full timeJob Title: Customer Service RepresentativeAt Bernard Nickels & Associates, we are seeking a highly skilled Customer Service Representative to join our team. As a key member of our customer service team, you will be responsible for engaging with clients' customers to negotiate payment plans or resolve disputes related to outstanding debts.Key...
-
Customer Service Representative
4 weeks ago
Salem, New Hampshire, United States Bernard Nickels & Associates Full timeJob Title: Customer Service RepresentativeAt Bernard Nickels & Associates, we are seeking a highly skilled Customer Service Representative to join our team. As a key member of our customer service team, you will be responsible for engaging with clients' customers to negotiate payment plans or resolve disputes related to outstanding debts.Key...
-
Client Specialist
2 weeks ago
Salem, New Hampshire, United States Talbots Full timeClient SpecialistJoin Talbots as a Client Specialist and be part of a team that values relationships and customer satisfaction. As a Client Specialist, you will be responsible for creating and fostering a culture of hospitality through exceptional customer experiences and building enduring relationships both internally and externally.Key...
-
Operations Director
1 month ago
Salem, New Hampshire, United States CVS Health Full timeOperations Manager Job DescriptionCVS Health is seeking a skilled Operations Manager to join our team. As a key member of the Store Management team, you will play a vital role in driving store execution and performance while building consumer loyalty to CVS/pharmacy through exceptional customer service.Key Responsibilities:Lead and manage store operations,...
-
Operations Coordinator
3 weeks ago
Salem, New Hampshire, United States US Tech Solutions Full timeJob SummaryWe are seeking a highly organized and detail-oriented Operations Clerk Generalist to join our team at US Tech Solutions. As an Operations Clerk Generalist, you will play a critical role in supporting the Operations Supervisor and ensuring the smooth operation of our organization.Key ResponsibilitiesAssist with the coordination of operating...
-
Operations Manager
1 week ago
Salem, New Hampshire, United States CVS Health Full timeOperations Manager Job DescriptionCVS Health is seeking a skilled Operations Manager to join our team. As a key member of the Store Management team, you will play a critical role in driving store execution and performance while building consumer loyalty to CVS/pharmacy through exceptional customer service.Key Responsibilities:Lead and manage a...
-
Store Environment Team Member
5 days ago
Salem, New Hampshire, United States Michaels Stores Full timeJob SummaryMaintain a high standard of overall look and feel of the store by ensuring cleanliness and recovery standards are met. Deliver friendly customer service and help customers shop the store.Key ResponsibilitiesCollect and dispose of trash following approved procedures.Dust and damp mop floors following approved procedures.Moves equipment and products...
-
Operations Coordinator
1 month ago
Salem, New Hampshire, United States US Tech Solutions Full timeJob SummaryWe are seeking an experienced Operations Clerk Generalist to join our team at US Tech Solutions. The successful candidate will be responsible for coordinating the operating activities of our organization, branch, plant, or department.Key Responsibilities:Assist with the coordination of operating activities, ensuring seamless day-to-day...
-
Environmental Monitoring Team Lead
1 week ago
Salem, New Hampshire, United States Boston Analytical Full timeJob SummaryThe Environmental Monitoring Team Lead is responsible for conducting environmental monitoring activities in accordance with FDA, cGMP, and Boston Analytical, Inc. Standard Operating Procedures. This role also involves mentoring and training microbiologists on their team.Key ResponsibilitiesLead trainer and mentor to microbiologists on their...
-
Store Environment Team Member
2 weeks ago
Salem, New Hampshire, United States Michaels Stores Full timeJob SummaryMaintain a high standard of overall look and feel of the store, ensuring cleanliness and recovery standards are met to deliver our Brand Promises. Provide friendly customer service, assist customers in finding products, and maintain a clean and safe environment.Key ResponsibilitiesCollect and dispose of trash according to approved procedures.Dust...
-
Salon Operations Manager
5 days ago
Salem, New Hampshire, United States Sun Tan City - STC New England Full timeJob DescriptionAs a key member of the Sun Tan City - STC New England team, the Assistant Salon Manager plays a vital role in maintaining a high-energy, positive environment where client-centric service is consistently demonstrated. This individual will drive store performance, foster superior client service, and maintain operational excellence to meet or...
Team Supervisor for Client Service Operations
2 months ago
Position Overview: Elevate Your Career with ADP:
At ADP, we are dedicated to pioneering advancements in Human Capital Management.
Through innovative strategies, we are transforming our industry and are in search of exceptional leaders to drive our vision forward.
If you thrive on challenges, embody our core values, inspire your team, and surpass objectives, you will be a perfect fit for our committed workforce, who achieve remarkable outcomes for one another and our clients daily.
ADP is seeking a 401(k) Client Services Team Leader within our Retirement Services division.In this role, you will utilize your project management and leadership skills to support the Team Manager in guiding daily operations, ensuring effective processes, and fostering a productive and enjoyable work atmosphere for all team members.
We are committed to ensuring every interaction reflects our CORE values:Insightful Expertise, Integrity is Everything, Service Excellence, Inspiring Innovation, Each Person Counts, Results-Driven, and Social Responsibility.
KEY RESPONSIBILITIES:
Lead daily team activities to guarantee that all tasks are completed within established deadlines, maintaining quality standards and aligning with overall objectives.
Act as a resource for team members, leveraging a comprehensive understanding of team responsibilities, goals, and individual development plans.
Monitor associate/client interactions through quality assessment systems and evaluate communications to ensure adherence to our service excellence standards.
Oversee the implementation of standardized process workflows by the team.
Provide training and mentorship to team members, identifying development needs and collaborating with leadership to facilitate additional training as necessary.
Track various productivity and performance metrics to ensure established targets are met, particularly during peak activity periods.
Serve as an interim backup to the Team Manager, offering leadership, guidance, and direction to team members in the manager's absence.
Deliver constructive feedback on individual performance to leadership.
Provide direct feedback to associates on opportunities for enhancing client services.
Contribute to leadership discussions regarding associate performance evaluations.
Utilize sound judgment to escalate issues requiring the Team Manager's intervention.
Analyze team performance data and prepare reports.
Engage in task forces, strategic initiatives, and collaborative opportunities with other business units as needed.
QUALIFICATIONS:
Bachelor's degree or equivalent experience in a related field is required.
Experience in Retirement Services is essential.
Minimum of 3 years of relevant experience.
At least 1 year of experience in a leadership role is preferred.
Preference will be given to candidates with:
In-depth knowledge of ADP's 401(k) processes and technology.
Strong communication skills, both verbal and written, across all levels of internal and external stakeholders.
Excellent collaboration, organizational, time management, customer service, and problem-solving abilities, with a proven capacity to work accurately and meet deadlines amidst frequent interruptions.
A demonstrated ability to thrive in a team-oriented environment focused on achieving results.
Capability to maintain positive working relationships with all management levels.
Proficiency in assessing team performance and providing motivational support.
Ability to work independently as well as part of a team.
Strong skills in building client relationships.
Capacity to identify procedural issues and escalate them appropriately.
Demonstrated learning agility and critical thinking skills, applying fundamental concepts in new contexts.
Proficient in current web technologies and familiar with various operating systems.
Proficient in Microsoft Office.
CPP or FPC certification is a plus.
Comprehensive knowledge of relevant ADP HR, Payroll, and Benefits policies and procedures.
#LI-IB1#LI-HYBRID
Diversity, Equity, Inclusion:
ADP is committed to fostering an inclusive, diverse, and equitable workplace, ensuring equal employment opportunities for all individuals regardless of protected characteristics, including race, color, genetic information, creed, national origin, religion, sex, affectional or sexual orientation, gender identity or expression, lawful alien status, ancestry, age, marital status, protected veteran status, or disability.
Ethics:
ADP has a longstanding commitment to conducting business with the highest ethical standards and full compliance with applicable laws. We expect our employees to uphold our values with integrity and contribute to a respectful workplace.
