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Program Manager

2 months ago

New York, New York, United States American Express Full time
Transform Workforce Planning with Data-Driven Insights

At American Express, we're committed to being the best, most inclusive, and diverse place to work in technology. As a Program Manager - Strategic Workforce Planning, you'll play a key role in transforming our workforce planning function by leveraging data-driven insights to drive business decisions.

Key Responsibilities:
  • Develop and implement a systematic process for analyzing, forecasting, and planning the Amex Technology workforce.
  • Collaborate with the Director of Strategic Workforce Planning and other stakeholders to transform workforce planning reporting and analytics to best-in-class, automated tooling.
  • Support the development of automated solutions, including providing use cases and pressure testing modeling and dashboard solutions.
  • Produce periodic workforce planning reporting and insights based on data sets using existing tools and models.
  • Support planning and change management as new tools are rolled out and ongoing support for end users.
  • Manage the TWTE budget in close partnership with Tech Finance and Portfolio teams.
Requirements:
  • Bachelor's degree
  • 3+ years data analysis and demonstrated analytical thinking capability and problem-solving skills.
  • Experience with kanban.
  • Microsoft Suite
  • Experience in Excel
Preferred Qualifications:
  • Highly organized with experience running large-scale programs.
  • Experience working in Technology or Consulting, or closely partnering with Technology is a plus.
  • Understanding of Agile practices.
  • Innovative mindset and awareness of external data management and benchmarking best practices.

We offer a competitive salary range of $110,000.00 to $190,000.00 annually, plus bonus and benefits. Our benefits package includes competitive base salaries, bonus incentives, 6% Company Match on retirement savings plan, free financial coaching, comprehensive medical, dental, vision, life insurance, and disability benefits, flexible working model, 20+ weeks paid parental leave, free access to global on-site wellness centers, free and confidential counseling support, and career development and training opportunities.