Member Service Representative at Lawton

2 days ago


Lawton, Oklahoma, United States Communication Federal Credit Union Full time
{"title": "Member Service Representative", "subtitle": "Deliver Exceptional Member Experiences", "content": "

We are seeking a highly skilled and customer-focused Member Service Representative to join our team at Communication Federal Credit Union. As a key member of our team, you will be responsible for delivering exceptional member experiences by providing prompt, efficient, and courteous service.



**Key Responsibilities:**

  • Accurately process teller transactions, including deposits, withdrawals, and loan payments.
  • Serve as the front-line contact for, and build relationships with, Communication Federal Credit Union members.
  • Understand and cross-sell CFCU products and services.
  • Achieve individual and branch goals for member experience, transaction accuracy, and product cross-sells.
  • Adhere to all CFCU policies and procedures.



**Requirements:**

  • High school diploma or G.E.D.
  • One year experience in a financial institution or retail customer sales/service environment required.
  • Prior cash-handling experience preferred.



**What We Offer:**

  • Competitive pay and advancement opportunities.
  • Performance incentives and recognition.
  • A supportive and collaborative work environment.



**If you are a motivated and customer-focused individual who is passionate about delivering exceptional member experiences, we encourage you to apply for this exciting opportunity."}



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