Member Service Representative at Lawton
2 days ago
We are seeking a highly skilled and customer-focused Member Service Representative to join our team at Communication Federal Credit Union. As a key member of our team, you will be responsible for delivering exceptional member experiences by providing prompt, efficient, and courteous service.
**Key Responsibilities:**
- Accurately process teller transactions, including deposits, withdrawals, and loan payments.
- Serve as the front-line contact for, and build relationships with, Communication Federal Credit Union members.
- Understand and cross-sell CFCU products and services.
- Achieve individual and branch goals for member experience, transaction accuracy, and product cross-sells.
- Adhere to all CFCU policies and procedures.
**Requirements:**
- High school diploma or G.E.D.
- One year experience in a financial institution or retail customer sales/service environment required.
- Prior cash-handling experience preferred.
**What We Offer:**
- Competitive pay and advancement opportunities.
- Performance incentives and recognition.
- A supportive and collaborative work environment.
**If you are a motivated and customer-focused individual who is passionate about delivering exceptional member experiences, we encourage you to apply for this exciting opportunity."}
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Lawton, Oklahoma, United States Communication Federal Credit Union Full timeAbout the RoleAs a Member Service Representative at Lawton, you will play a vital role in delivering exceptional member experiences by providing prompt, efficient, and courteous member service. You will process accurate teller transactions, cross-sell credit union products and services, and serve as the front-line contact for members.Key...
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