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Operational Excellence Team Lead

2 months ago

Tyler, Texas, United States Brookshire Grocery Company Full time
Job Summary

We are seeking a highly skilled and experienced Operational Excellence Team Lead to join our team at Brookshire Grocery Company. As a key member of our store operations team, you will be responsible for executing various store operation standards and procedures to maintain quality of product, food and physical safety, and inventory stock levels.

Key Responsibilities
  • Work in conjunction with upper management to train and develop partners, schedule, plan, assign, and direct work.
  • Support upper management with the review of historical data regarding sales, ads and promotions. Co-manage inventory using item management processes to ensure satisfactory in-stock levels. May review profit and loss, sales, shrink, and labor data with upper management.
  • Indirectly responsible for maintaining and improving sales performance, cash flow, public relations, product quality, and work standards.
  • Frequently required to open/close the store. Ensures the store is presentable for the customer shopping experience; makes certain adequate staff is available; ensures safety, responsiveness, and fiscal management of cash and monetary assets.
  • Follows quality control and food safety standards throughout multiple departments and ensures dated products are stocked and rotated properly.
  • Maintains clean, safe and sanitary working and shopping environment by adhering to Company safety procedures.
  • Carries out initiatives and strategies for loss prevention and shrink reduction are being implemented.
  • Actively participates in and ensures the execution of effective merchandising plans to increase sales through displays, store layouts, and category management promotions.
  • Displays exemplary customer service and acts as a role model for partners; enforces customer engagement standards by greeting customers, answering questions, and responding to customer complaints.
Requirements
  • Minimum 18 years of age required.
  • High School diploma or GED and two or more years of related experience; or an equivalent combination of experience and/or higher education required.
  • Health Insurance Portability and Accountability Act (HIPAA) certification required.
  • Manager Food Safety certification required.
  • AML certification required.
  • TABC/LACT certification required where applicable.
  • Fuel Operator C Training required where applicable.
Work Environment

Work is generally performed in a retail store. Occasionally exposed to outside temperatures and weather. Occasionally exposed to extreme cold conditions (non-weather). Occasionally exposed to extreme heat conditions (non-weather). Occasionally exposed to wet, slippery or damp conditions. Occasionally exposed to cleaning agents. Quiet to moderate noise level.