Current jobs related to IT Support Specialist - Pasco, Washington - Tacoma Public Schools, WA

  • IT Support Specialist

    2 weeks ago

    Pasco, Washington, United States LADGOV CORPORATION Full time

    Job Title: IT Support SpecialistAt LADGOV CORPORATION, we are seeking a skilled IT Support Specialist to join our team.Key Responsibilities:* Diagnose and troubleshoot client hardware and software issues* Resolve computer problems in person, via telephone, or remotely* Perform hardware and software maintenance, installations, and upgrades* Provide technical...

  • Technical Support Specialist

    1 week ago

    Pasco, Washington, United States Kyndryl Full time

    About the Role:We are seeking a highly skilled Technical Support Specialist to join our Customer Success team at Kyndryl. As a Support Engineer, you will play a critical role in ensuring the continued success of our existing customers.Key Responsibilities:Provide front-line customer support via email, screen sharing, and phone callsAssist customers with...

  • IT Support Specialist

    2 weeks ago

    Pasco, Washington, United States INflow Federal Full time

    About INflow FederalAt INflow Federal, we're pushing the boundaries of digital transformation. Our team of experts is dedicated to merging human ingenuity with cutting-edge technology to solve complex problems. As a leading provider of innovative solutions for the Department of Defense (DoD) networks, we're committed to advancing the security and...

  • Mental Health Support Specialist

    2 weeks ago

    Pasco, Washington, United States MultiCare Health System, Inc. Full time

    At MultiCare Health System, Inc., we are dedicated to providing a safe and supportive environment for our patients. As a Mental Health Support Specialist, you will play a critical role in ensuring the well-being of our patients by providing direct observation and care.The ideal candidate will have excellent communication skills and the ability to remain...

  • Administrative Support Specialist

    3 weeks ago

    Pasco, Washington, United States Inova Health System Full time

    Job SummaryWe are seeking a highly organized and detail-oriented Administrative Support Specialist to join our team. The successful candidate will provide administrative support to the department leadership and other staff, ensuring the smooth operation of our office.Key ResponsibilitiesPerform data entry work using a personal computer and appropriate...

  • Case Manager/Peer Support Specialist

    2 weeks ago

    Pasco, Washington, United States Ideal Option PLLC Full time

    Job DescriptionWe are seeking a highly skilled Case Manager/Peer Support Specialist to join our team at Ideal Option PLLC. This is a critical role in our LEAD Project, providing engagement and intensive case management services to individuals suspected of low-level drug offenses and/or prostitution.The ideal candidate will have experience serving populations...

  • Case Manager/Peer Support Specialist

    1 month ago

    Pasco, Washington, United States Ideal Option PLLC Full time

    Job Title: Case Manager/Peer Support SpecialistJoin Ideal Option PLLC in our mission to provide low-barrier evidence-based treatment for opioid use disorder.Job SummaryWe are seeking a highly motivated and compassionate Case Manager/Peer Support Specialist to join our team in Lane County, Oregon. As a key member of our LEAD Project, you will provide...

  • Onsite IT Support Specialist II

    2 weeks ago

    Pasco, Washington, United States Healthcare Management Administrators Full time

    About the Role:Healthcare Management Administrators (HMA) is seeking a skilled IT Support Specialist to join our team. As an IT Support Specialist, you will be responsible for providing technical support to our users, both remotely and in-person, to ensure they have the tools and resources they need to perform their jobs effectively. Key...

  • Peer Support Specialist

    3 weeks ago

    Pasco, Washington, United States Catholic Charities Eastern Washington Full time

    Job Title: Fixed Site Peer Support SpecialistCatholic Charities Eastern Washington is seeking a qualified Fixed Site Peer Support Specialist to join our team. This role is responsible for providing peer support services to households living in Catholic Housing Communities (CHS) permanent supportive housing (PSH) projects.Job SummaryThis position is a vital...

  • Manufacturing Support Specialist

    2 weeks ago

    Pasco, Washington, United States AGC Biologics Full time

    Job SummaryWe are seeking a highly skilled Manufacturing Support Specialist to join our team at AGC Biologics. As a key member of our operations team, you will be responsible for maintaining the cleanliness and compliance of our GMP regulated areas. Your attention to detail and ability to follow procedures will ensure that our facilities are properly...

  • Business Banking Support Specialist

    2 weeks ago

    Pasco, Washington, United States Washington Financial Bank Full time

    Job SummaryWashington Financial Bank is seeking a highly skilled Business Banking Support Specialist to support the commercial credit needs of business customers. The ideal candidate will have a thorough knowledge of bank commercial products and services, as well as the policies and procedures that impact these services.Key ResponsibilitiesSupport the...

  • Behavioral Health Specialist

    2 weeks ago

    Pasco, Washington, United States Tri-Cities Communtiy Health Full time

    Behavioral Health Specialist - Maternity Support ServicesTri-Cities Community Health is seeking a highly skilled Behavioral Health Specialist to join our Maternity Support Services team. As a key member of our care team, you will provide expert psychosocial support to pregnant women and their families, ensuring they receive comprehensive care and...

  • ECLIPSE Family Support Specialist

    2 weeks ago

    Pasco, Washington, United States Educational Service District 123 Full time

    Job Summary:We are seeking a highly skilled and compassionate Family Support Specialist to join our ECLIPSE program. As a key member of our team, you will provide intensive case management services to families with young children who have experienced significant trauma. Your expertise will help us deliver trauma-informed intervention and support to families,...

  • IT Support Specialist

    3 weeks ago

    Pasco, Washington, United States LADGOV CORPORATION Full time

    Job Title: IT Technician Job Summary: We are seeking a skilled IT Technician to join our team at LADGOV CORPORATION. The successful candidate will be responsible for providing technical support and assistance to users, resolving computer problems, and ensuring the proper functioning of client/server systems and services. Key Responsibilities: * Diagnose...

  • IT Support Specialist

    1 month ago

    Pasco, Washington, United States LADGOV CORPORATION Full time

    Job Title: IT Technician Job Summary: We are seeking a highly skilled IT Technician to join our team at LADGOV CORPORATION. As an IT Technician, you will be responsible for providing technical support and assistance to users, diagnosing and troubleshooting hardware and software issues, and performing hardware and software maintenance, installations, and...

  • Behavioral Support Professional

    1 week ago

    Pasco, Washington, United States Community Options Full time

    About the RoleCommunity Options, Inc. is a national non-profit agency providing services to individuals with disabilities in 12 states. We are seeking a Behavior Support Specialist in a community-based setting to use best practices and technology to teach people with developmental disabilities how to acquire the physical, intellectual, emotional, and social...

  • Technical Support Specialist

    1 week ago

    Pasco, Washington, United States Kyndryl Full time

    About the RoleWe are seeking a highly skilled and experienced Support Engineer to join our growing Customer Success team at Kyndryl. As a Support Engineer, you will be responsible for providing exceptional customer support and ensuring the success of our customers using Skytap Cloud Services.Key ResponsibilitiesProvide front-line customer support via email,...

  • Medical Support Specialist

    3 weeks ago

    Pasco, Washington, United States RieLes Group Full time

    Medical Technician Job DescriptionWe are seeking a detail-oriented Medical Technician to support our Medical Service Branch. The ideal candidate will have experience in medical technology and administrative support.Key Responsibilities:Provide clerical and administrative support to the Medical Service Branch.Work closely with the lead nurse, Medical Officer,...

  • Helpdesk Support Specialist

    1 month ago

    Pasco, Washington, United States LADGOV CORPORATION Full time

    Job Title: Helpdesk Technician Job Summary: We are seeking a skilled Helpdesk Technician to provide technical support to our users. Key Responsibilities: * Provide phone and in-person support to users for email, directories, and desktop applications * Serve as the initial point of contact for troubleshooting network applications * Diagnose and resolve...

  • Medical Support Specialist

    3 weeks ago

    Pasco, Washington, United States RieLes Group Full time

    Medical Technician Job DescriptionWe are seeking a detail-oriented Medical Technician to support our medical services team. As a Medical Technician, you will provide administrative support to our medical staff, ensuring the smooth operation of our medical services unit.Key Responsibilities:Provide clerical and administrative support to the medical service...

IT Support Specialist

2 months ago

Pasco, Washington, United States Tacoma Public Schools, WA Full time
Job Summary

We are seeking a highly skilled and experienced IT Support Specialist to join our team at Tacoma Public Schools, WA. As a key member of our technical support team, you will be responsible for providing exceptional customer service and technical support to our staff and students.

Key Responsibilities
  • Provide technical support and service to staff and students, resolving hardware and software problems and inquiries in a timely and efficient manner.
  • Diagnose and troubleshoot technical issues, utilizing remote services and IT protocols to achieve first point of contact resolution standards.
  • Collaborate with District departments to bring resolution to technical issues and concerns, responding in a timely and accurate manner.
  • Track and maintain databases of inquiries, problems, and resolutions, meeting IT goals and metrics to drive completion.
  • Perform post-resolution follow-ups to determine customer satisfaction and create custom reports.
  • Monitor and ensure compliance with District technology standards, procedures, and service level agreements.
Requirements
  • High school graduation and technical training in computer science or related field preferred.
  • Three years of experience working in technology, school environment preferred.
  • One year of experience in customer service.
  • Valid Washington driver's license with access to personal transportation.
  • Proof of training and/or certification, if applicable.
  • Fingerprints and successful WSP and FBI background clearance/sexual misconduct clearance.
Preferred Qualifications
  • Knowledge of hardware and peripheral equipment.
  • Knowledge of troubleshooting Windows installation, maintenance, and support.
  • Knowledge of Technology Tools.
  • Knowledge of Office 365 Tools.
  • Knowledge of District applications and services.
  • Knowledge of District security preventions and practices.
  • Knowledge of microcomputer hardware operating systems and interfaces with Windows OS.
  • Knowledge of student information systems.
  • Knowledge of assessment data construction, and facilities and other District data sources.
  • Knowledge of network equipment (hubs, switches, routers, wireless access points, etc.).
  • Knowledge of the use of the Internet Explorer and various browsers.
  • Knowledge of Remote Access.
  • Knowledge of microcomputer applications (spreadsheets, word processing, databases).
  • Knowledge and understanding of business processes.
  • Knowledge and understanding of telecommunication and voice telecommunications equipment is desirable.
  • Knowledge of wireless connectivity.
  • Skill in telephone and email professional protocol and customer service.
  • Skill in using electronic diagnostic tools and performing problem resolution analysis in a network environment.
  • Skill in creative and analytical thinking and problem solving.
  • Skill in effective organization of programs and training activities.
  • Skill in communicating technical terms and processes to non-technical people.
  • Skill in District standard help desk software.
  • Skill in quality customer service.
  • Ability to engage with District staff and other customers effectively.
  • Ability to organize, prioritize, have excellent follow through, and meet deadlines.
  • Ability to exercise good judgment and make decisions.
  • Ability to obtain, exchange, and clarify information and communicate technical information to technical and non-technical personnel.
  • Ability to move/lift up to 20 pounds, assemble, and set up equipment.
  • Ability to maintain confidentiality.
  • Ability to effectively participate as a team member.
  • Ability to work effectively with minimal supervision.
  • Ability to demonstrate reasonable, reliable, and regular attendance.
  • Ability to manage multiple priorities and to multi-task.
  • Ability to establish and maintain effective working relationships with a variety of people in a multi-cultural, diverse socio-economic setting.