Pet Adoption Support Specialist

3 days ago


Des Moines, Iowa, United States Animal Rescue League Of Iowa Full time
Job Overview

The Animal Rescue League of Iowa is seeking a skilled Pet Adoption Support Specialist to join the Adoptions team at our ARL Main location.

This role plays a vital part in providing exceptional customer service and facilitating the pet adoption process, ensuring a seamless experience for both customers and animals.

We believe in the power of teamwork and the importance of every individual in advancing our mission to protect animal welfare, preserve the human-animal bond, and prevent companion animal overpopulation.

Estimated Salary: $35,000 - $45,000 per year, depending on qualifications and experience.

Responsibilities
  • Cultivate positive customer experiences by providing guidance, answering questions, and facilitating customer/animal interactions.
  • Assist with pet adoptions, including reviewing applications and accurately completing adoption documents.
  • Maintain office supply inventory and handle retail sales of pet supplies and ARL merchandise.
Requirements
  • High School diploma or equivalent required; 2 years of customer service experience preferred.
  • Strong communication skills and openness to new ideas.
  • Self-motivated team player with a commitment to fostering a positive, supportive culture.


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