Client Support Specialist

3 weeks ago


Des Moines, Iowa, United States Sunrise Systems Inc Full time

Job Title: Client Support Specialist

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Company Overview: Sunrise Systems Inc is a leading provider of innovative solutions seeking a talented Client Support Specialist to join our team. As a key member of our support staff, you will be responsible for delivering exceptional customer experiences and resolving technical issues.

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Estimated Salary: $45,000 - $60,000 per year based on experience and qualifications.

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Job Description:

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We are searching for a dedicated and results-driven individual to fill the role of Client Support Specialist. The successful candidate will have a minimum of one year of experience in a high-volume inbound call center environment and possess excellent technical skills and problem-solving abilities.

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The ideal candidate will be able to troubleshoot technical issues, resolve customer complaints, and provide training and guidance to internal stakeholders. They will also be able to work collaboratively with cross-functional teams to identify and implement process improvements.

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Required Skills and Qualifications:

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  • Minimum of one year of experience in a high-volume inbound call center environment.\
  • Strong technical skills and problem-solving abilities.\
  • Excellent communication and interpersonal skills.\
  • Ability to work collaboratively with cross-functional teams.\
  • High School Diploma required.\
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Benefits:

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As a valued member of our team, you will enjoy a competitive salary, opportunities for career growth and development, and a comprehensive benefits package.



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