Quality Assurance Manager

1 day ago

Houston, Texas, United States Staff Solve Full time
Job Title: Quality Assurance Manager

Staff Solve is seeking a highly skilled Quality Assurance Manager to oversee the development, implementation, and modification of advanced scientific and/or engineered methods, applications, programs, procedures, revisions, and software to ensure that products or services meet or exceed customer expectations.

Key Responsibilities:
  • Develop and implement Quality Control processes, procedures, and policies to ensure that products or services meet or exceed customer expectations.
  • Monitor and analyze data related to quality control processes, identifying trends and making recommendations for improvement.
  • Maintain ongoing contact with staff members of API, third-party personnel, quality consultants, and customers.
  • Ensure that continual improvement of the product and processes throughout the entire organization takes place.
  • Develop, advise, publish, and implement policies pertaining to Quality, Technology, and applicable specifications.
  • Manage and process complaints and claims from customers.
  • Maintain Metallurgical Lab functions and acquire resources to provide reliable information from testing.
  • Manage and coordinate NDT activities as well as QA/QC Auditing functions.
  • Review and approve the SOPs and other documents related to the Quality Management System.
  • Make objective evaluations by conducting audits, reviews, and random samples to ensure adequate quality and process compliance of the work in progress.
  • Ensure adherence to Quality guidelines throughout the different processes.
  • Assist on external Quality-related activities/issues that may be of concern.
  • Provide Internal Audits for and External Audits to Outsourced Processors.
  • Host External Audits.
  • Maintain applicable licenses (Such as API) active.
  • Ensure that Management Reviews take place.
  • Approve Purchase Requisitions for products or outsourced processes that apply to the Quality Control and Quality Assurance departments.
  • Other duties as assigned.

Education: A Degree or Training in Metallurgy, Quality, and/or Engineering is preferred. Years of Experience: Minimum of 10 years of experience in Q.C. and/or Q.A. and a minimum of 5 years' experience in management/supervision. Job Knowledge: Knowledge of Microsoft Office and the ability to learn new software applications. Knowledgeable experience with the latest edition of API & ISO requirements and some Environmental & Safety. Personal Competencies: Must coordinate last-minute project-based work and details as well as the ability to travel. Visibility of work requires attention to detail, excellent organizational skills, and discretion with confidential information. Excellent verbal and written communication skills. Safety: Understands all applicable location safety rules and regulations and makes sure that all are being followed. Physical Requirements & Working Conditions: Working conditions are split between a professional office environment and a normal manufacturing environment. Work involves delegated and operation detail. Substantial movements (motion) of the wrist, hands, and/or fingers in a repetitive manner. Sedentary physical activity performing non-strenuous daily activities of an administrative nature. Manual dexterity sufficient to reach/handle items, works with the fingers, and perceives attributes of objects and materials. Well-lighted, heated, and/or air-conditioned indoor office setting with adequate ventilation. The ability to work in loud, hot environments/extreme weather while wearing required PPE. Ability to see 20-20 when corrected. Ability to identify and distinguish colors. Direct Reports/Authorities: Direct authority over Quality Assurance and Quality Control Departments and personnel. Direct authority over the quality process; can stop production at any time that is deemed necessary. Accountabilities: The QA/QC Manager is accountable for all Quality Department-related activities for SeAH Steel USA, LLC.

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