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Route Operations Manager

2 months ago

Brick, United States Lapels Dry Cleaning Full time

About Lapels Dry Cleaning

Lapels Dry Cleaning is a leading provider of dry cleaning services, committed to delivering exceptional customer experiences through our unique boutique-like, environmentally friendly dry cleaning experience.

Job Summary

We are seeking a highly motivated and customer-focused Route Operations Manager to join our team. As a Route Operations Manager, you will be responsible for managing our home and office delivery routes, ensuring timely and professional service to our customers.

Key Responsibilities

  • Route Management: Manage and optimize our delivery routes to ensure efficient and timely service to our customers.
  • Customer Service: Provide exceptional customer service, responding to customer inquiries and resolving any issues in a professional and courteous manner.
  • Route Growth: Identify opportunities to expand our delivery routes and promote our services to homeowners and businesses.
  • Logistics: Coordinate with our logistics team to ensure smooth delivery of clothes and textile products.

Requirements

  • Education: High school diploma or higher.
  • Driving Record: Good driving record with a valid driver's license.
  • Communication Skills: Excellent face-to-face communication skills.
  • Appearance: Clean, neat, and professional appearance.

What We Offer

Competitive base pay plus a percentage commission on the entire route. Bonus incentive for new customer additions to the delivery route.