Relationship Building Specialist

3 weeks ago


Dallas, Texas, United States American Airlines Full time
Job Description:

The Estimated Salary for this role is $55,000 - $70,000 per annum, based on industry standards and the location of the position.

About the Role:

We are seeking a highly skilled and experienced Credit Union Representative to join our team at American Airlines Credit Union. As a key member of our branch operations team, you will be responsible for building strong relationships with members, understanding their needs, and recommending appropriate products and services to meet those needs.

Key Responsibilities:

  • Open new accounts, sell and process Credit Union services for new and existing members
  • Post deposits and process loan payments
  • Process various monetary transactions and maintain account information
  • Perform Notary Services as required
  • Create and promote positive name recognition for the Credit Union
  • Work with branch/department managers and leverage cross-selling opportunities
  • Research member inquiries and provide solutions as required in a timely manner
  • Maintain awareness of all branch functions and duties to provide proper support and coverage at all times
  • Implement and enforce internal control and security measures in accordance with Credit Union policies and government regulations
  • Foster a culture that promotes teamwork, service excellence and relationship building within the covered branches and overall organization
  • Perform loan interviews, processing and disbursement activities, as assigned by manager
  • May work a rotating Saturday schedule depending on job location

Requirements:

  • High school diploma or GED
  • Must be able to work in-person at assigned branch location
  • Must have cash handling, sales, or a combination of customer service and financial institution experience within the last twelve months
  • Job level to be determined by the candidate's skills, qualifications and relevant consumer loan processing or underwriting experience

Company Overview:

American Airlines is a leading airline with a rich history of innovation and customer service. Our Credit Union is dedicated to providing exceptional financial services to our members, and we are seeking a talented individual to join our team.



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