Loan Documentation Specialist

2 weeks ago

Russellville, Arkansas, United States CB&S Bank Full time
Job Title: Underwriter Specialist I

Division: Loan Administration

Department: Loan Processing

Job Title: Underwriter Specialist I

Level: II

Organizational Relationships:

Reports to: Loan Processing Supervisor

Supervises: None

General Function:

As a key member of our Loan Administration team, the Underwriter Specialist I plays a critical role in ensuring the smooth processing of residential and commercial loans. This includes ordering and assembling all necessary documentation to ensure compliance with regulations, policies, and procedures.

Major Duties and Responsibilities:

  1. Demonstrates expertise in loan documentation and exhibits proficiency in all areas of loan processing.
  2. Assists Lending Officers in processing loans and correspondence, including typing loans, title applications, mortgages, UCCs, and other supporting documentation.
  3. Orders and reviews real estate appraisals and title insurance for exceptions regarding mortgage loans, working closely with Loan Officers to clear exceptions.
  4. Prepares and mails Good Faith Estimates and Advance Truth in Lending Disclosures in accordance with all regulations.
  5. Monitors the status of documentation and prepares weekly status reports for distribution to loan officers.
  6. Prepares real estate loan documentation for loan closings and closes such loans when necessary.
  7. Originates and follows up on mortgage loan files in compliance with all state and federal regulations.
  8. Coordinates loan closings with Loan Officers, Customers, and Attorneys.
  9. Distributes funds accordingly after a loan closing.
  10. Maintains government records on loan files and prepares procedural forms on closed loans.
  11. Prepares documentation for mortgage releases.
  12. Responsible for the accurate filing of all loan documentation and collateral files.
  13. Assists customers with questions or problems with their loan accounts.
  14. Must communicate with auditors from state, federal, and independent agencies.
  15. Requires the ability to interact effectively with all levels of bank personnel.
  16. Obtains specific goals related to production, quality documentation as described by supervisor.

Additional Responsibilities:

Closes various types of loans in the absence of the Loan Officer. Resolves customers' questions or problems with their loans and performs clerical duties necessary for the efficient operation of the department.

Knowledgeable of all bank products and services. Ability to cross-sell to existing and prospective customers. Performs all other duties assigned by supervisor.

Job Qualifications:

  • High school graduate or equivalent
  • Minimum of one year of clerical and loan operations experience
  • Minimum of one year experience as a real estate loan secretary, closing agent, or equivalent experience
  • Proven knowledge of loan policies and procedures
  • Intimate knowledge of Real Estate Settlement and Procedures Act, Truth in Lending, and Home Mortgage Disclosure Act
  • Excellent organizational skills and communication skills, both verbal and written
  • Demonstrated ability to interact with customers and employees, and listen effectively
  • Demonstrated ability to adapt to and use other PC-based software packages

Standards of Performance:

  • Processes a minimum of twenty (20) loans per week, with three (3) or fewer errors
  • Performs all areas of responsibilities so they are completed in a timely, accurate, and thorough manner
  • Acceptable attendance and reporting to work in a timely manner
  • Maintains positive work-environment with co-workers, vendors, and customers
  • Conducts customer relations in a manner that will enhance the overall marketing effort of the bank
  • Must be courteous and respectful of all customers and employees
  • All employees are expected to conduct themselves in a professional manner, which is conducive to the effective operation of the Bank
  • Follows and implements all company policies and procedures
  • Ability to maintain matters of a highly confidential nature
  • Honesty must be an essential ingredient in all matters
  • Attempts to return all phone calls the same day as they are received

Risks:

Losses resulting from legal and compliance issues. Losses resulting from improper documentation. Fines and/or penalties resulting from state and federal examiners.

Controls:

Reviews completed by credit administration, internal and external auditors, supervisor, and federal examiners. Documentation reviewed by loan administration and loan officers.

Equipment Involved:

Computer, calculator, loan processor, telephone, copier, fax machine, and other business-related equipment on bank premises.

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