Dining Area Ambassador

20 hours ago


Annapolis, Maryland, United States Cooper's Hawk Winery & Restaurant Full time
About Us

Cooper's Hawk Winery & Restaurants was founded on the vision of bringing the Napa Valley experience to every corner of America. By merging an elegant tasting room with a refined casual restaurant and scratch kitchen, we strive to create a unique community where people can come together to enjoy exceptional food, wine, and company.

Our Opportunity

We are seeking a highly motivated and customer-focused individual to join our team as a Service Assistant. In this role, you will play a vital part in delivering an unforgettable dining experience for our guests.

Key Responsibilities
  1. Greet Guests with Warmth and Efficiency: Ensure that every guest feels welcome and valued by providing prompt, friendly service.
  2. Team Collaboration: Actively communicate with all departments within the restaurant to ensure seamless execution of events and efficient service delivery.
  3. Menu Knowledge and Expertise: Develop and maintain comprehensive knowledge of our menu offerings, wine selection, and facilities to effectively engage with guests and answer their questions.
  4. Service Standards and Food Handling: Adhere to our strict service standards and food handling procedures to maintain the highest level of quality and safety.
  5. Flexible Scheduling: Demonstrate flexibility in scheduling, including weekends and holidays, to meet the demands of our business.
Requirements
  • Passion for Guest Service: Demonstrated commitment to delivering exceptional customer experiences and creating lasting impressions.
  • Teamwork and Communication: Proven ability to work collaboratively with others and effectively communicate in a fast-paced environment.
  • Adaptability and Flexibility: Willingness to adapt to changing situations and prioritize tasks accordingly.
  • Maintaining a Safe Work Environment: Ability to maintain a clean, organized, and stocked work area, adhering to health and safety protocols.
  • Continuous Learning: Commitment to ongoing learning and development to enhance skills and performance.
What We Offer
  • Inclusive Compensation Package: Competitive hourly rate ranging from $15.50 to $17.50, depending on skills, qualifications, and experience.
  • Benefits and Perks: Comprehensive benefits package, including medical, dental, and vision insurance, as well as opportunities for career growth and professional development.


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