Marketing Account Liaison

4 weeks ago

NH United States Amphenol Printed Circuits Full time
Job Summary

We are seeking a highly skilled Marketing Account Manager to join our team at Amphenol Printed Circuits. As a key member of our sales and marketing team, you will be responsible for acting as a liaison between our customer base, sales and marketing teams, and our business unit.

Key Responsibilities:

  • Act as a customer advocate and support specialist, ensuring that customer needs are met and exceeded.
  • Integrate with customers, field sales, marketing team, operations, and engineering to drive business growth and customer satisfaction.
  • Manage customer backlogs, integrating demand with program managers and planning teams.
  • Process weekly order statuses in a timely manner, ensuring accurate and efficient order processing.
  • Prepare quotes, manage margins, and verify purchase orders.
  • Attend production, engineering, and operations meetings as required.
  • Identify, resolve, and respond to customer issues in a timely and effective manner.
  • Manage customer portals, scorecards, and system dates for core customers.
  • Work closely with program managers to support customer bases.

Requirements:

  • Bachelor's or Associate's degree or equivalent with a minimum of two to three years of related experience in customer service, marketing, or training.
  • Knowledge of order entry and MRP systems, Microsoft Office Suite, EDI, Exostar, and Internet is desirable.
  • High degree of oral and written communication required.
  • Demonstrated ability to organize and prioritize in a multi-tasking environment with detailed results.
  • Supporting customers and sales and marketing teams while understanding company goals and budgets.
  • Knowledge of commercial and aerospace/defense customers and product offerings is desirable.
  • Ability to function in a highly dynamic environment and be flexible in schedule and change of paths to get the task done.

Amphenol Printed Circuits is an equal opportunity employer and welcomes applications from diverse candidates. Please apply online to: https://amphenol-APC781

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